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Teaching quality

Teaching quality. Francisco Javier Garc í a Marco Universidad de Zaragoza. Content. What is quality? Models for quality management Landing quality in the teaching arena: The Tuning project Some conclusions and tips. What is quality? (1) The problem.

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Teaching quality

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  1. Teaching quality Francisco Javier García Marco Universidad de Zaragoza

  2. Content • What is quality? • Models for quality management • Landing quality in the teaching arena: The Tuning project • Some conclusions and tips

  3. What is quality? (1)The problem • What means quality and, therefore, teaching quality?

  4. What is quality? (2)Some answers • Etymology: qualitas • The peculiar way of being of something • Qualitas in teaching means “true teaching” • Perhaps sometimes we are not teaching enough • Oxford dictionary: excellence • the standard of something as measured against other things of a similar kin • Excellence in teaching means giving our best with outstanding results • Perhaps we can do better, we are not giving our best, • Why? Which are the obstacles? What is required?

  5. What is quality? (3)A clear definition • Quality […] means • doing the right thing, • at the right time, • in the right way, • for the right person • and having the best possible results Agency for Healthcare Research and Quality. AHCPR Publication #99-0012: A Quick Look at Quality. Your Guide to Choosing Quality Health Care. Last updated July 2001. (Online) http://www.ahrq.gov/consumer/qntascii/qntqlook.htm

  6. Models for quality management • Deming’s principles • International Standard Organization ISO 9000 series • European Foundation for Quality Management Model

  7. Constancy of purpose toward improvement Adopt the philosophy of quality Minimize total cost Improve constantly and forever to improve quality and productivity, and thus constantly decrease costs. Institute leadership to help people and machines and gadgets to do a better job. Vigorous program of education and self-improvement. Institute training on the job. Put everybody to work to accomplish the transformation. The transformation is everybody's job. Cease dependence on inspection, concentrate in building quality into the product Drive out fear, so that everyone may work effectively for the company Break down barriers between departments Eliminate slogans, exhortations, targets, quotas, management by objective, numbers Remove barriers that rob the worker of his right to pride of workmanship. Equally so, people in management and in engineering Quality management (1)Deming’s 14 principles + –

  8. Quality management (2)ISO 9000 series

  9. Quality management (3)The European Foundation for Quality Management Model

  10. The Tuning quality model • Quality definition in Tuning • The Tuning approach • Key Tuning elements (1 and 2) • The Tuning Quality Development Cycle

  11. Quality in Tuning • The general objective of the entire higher education sector must be to create, enhance and guarantee the best and most appropriate experience of higher education possible for the student.

  12. Tuning (1) The approach consists in… • an identified and agreed need, • a well described profile, • corresponding learning outcomes phrased in terms of competence, • the correct allocation of ECTS credits to the units of the programme, and… • appropriate approaches to teaching, learning and assessment.

  13. Tuning (2)Key elements • Necessary resources must be available • A need must be demonstrated and be established through a consultation process of relevant stakeholders • The degree profile must be well described • A set of desired learning outcomes have to be identified and expressed in terms of generic and subject specific competences

  14. Tuning (3)Key elements (2) • Academic content (knowledge, understanding, skills) and structure (modules and credits) must be established and described • Appropriate teaching, learning and assessment strategies to achieve the desired learning outcomes must be identified • An appropriate evaluation and quality assurance and enhancement system focusing in particular on the consistency and implementation of the curriculum as a whole must be set up.

  15. Tuning (4)The Quality Development Circle

  16. Conclusion • Teaching quality means • Teaching with quality… [Teachers] • Diagnostics • Content • Methodologies • Timing • to pursue and achieve quality [Students]

  17. Tips (1) • Previous diagnostics • Who are we teaching to? What they know and what the lack? • So, what and how should we teach? • Active learning • The important thing is not the teacher to teach, but the student to learn.

  18. Tips (2) • Procedural learning • Teaching and learning to do, not only —but also, of course— to describe and explain • Metacognitive learning • Teaching and learning to learn (generic and specific competences), not only contents

  19. Tips (3) • Flexibility • A student oriented conception of curriculum • Allowing different courses of education • Evaluation • With quality models • With educators • With all the stakeholders • Internal and external • Peer reviewed and hierarchical

  20. Some repositories for further reading • Tuning: educational structures in Europe • European Network for Quality Assurance in Higher Education • International Network for Quality Assurance Agencies in Higher Education (INQAAHE)

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