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HAILEY COLLEGE OF BANKING & FINANCE. Text Book. MANAGEMENT. Concepts & Cases. Presentation By. PROF. DR. KHAWAJA AMJAD SAEED Principal, Hailey College of Banking & Finance. CONSTITUENTS. SECTION I: TEXT BOOK. Management as a Discipline Schools of Management Thought

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  1. HAILEY COLLEGE OF BANKING & FINANCE Text Book MANAGEMENT Concepts & Cases Presentation By PROF. DR. KHAWAJA AMJAD SAEED Principal, Hailey College of Banking & Finance

  2. CONSTITUENTS

  3. SECTION I: TEXT BOOK • Management as a Discipline • Schools of Management Thought • Manager’s Role and Impact of External Environment • Corporate Planning • Deposit, Credit and Profit Planning • Organizing as Part of Management • Line and Staff Authority Relationship • Decentralization and Delegation

  4. SECTION I: TEXT BOOK • Functional Specialization • Staffing • Motivation • Leadership • Communication • Controlling • Feedback and Control Mechanism • Special Control Techniques

  5. SECTION I: TEXT BOOK • Management Information System • Organization Conflicts and their Resolution • Islamic Approach to Management • TQM (Total Quality Management) • Case Study Approach

  6. SECTION II: SELECTED ARTICLES • Human Resource Management & Development • Sharing Productivity Gains: A Survey of Incentive Plans Globally Practised • Knowledge Management: Some Dimensions • The Rise of Reengineering • Promoting CSR: What needs to be done • Motivation: Islamic History (Compiled)

  7. SECTION III: CASES FOR ANALYSIS

  8. Chapter No. 1 MANAGEMENT AS A DISCIPLINE CONSTITUENTS • Prelude • Development • Evolution • Management Education in Pakistan • Definitions • Management Vs Administration

  9. Chapter No. 1 MANAGEMENT AS A DISCIPLINE CONSTITUENTS • Pyramid Approach • Management Function Levels • Groups • Job • As Science or Art • Principles

  10. CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE AMPLIFICATION 1. Prelude - Egyptians - Chinese - Military - History (1750-21 Century) 2. Development - Barter - Industrial & Commercial Revolutions - The Rise of Joint Stock Market

  11. CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 3. Evolution - Upto 1889 - 1890-1914 - 1915-1940 - 1941-1960 - 1960 till now - 21st Century

  12. CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 4. Management Education in Pakistan - 1955-1972 - 1973-1985 - 1986 till now - 21st Century 5. Definitions - Dale S. Beach - Newman & Summer - President AMA

  13. Administration Management 7. Pyramid Approach 1 = Top 2 = Middle 3 = Lower 1 2 3 CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 6. Management Vs Administration

  14. CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 8. Management Function levels - Strategic Planning - Management Control - Operational Cost 9. Groups - University Scholars - Management Practitioners - Legislatures - Labour leaders

  15. CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 10. Job - Planning - Organizing - Assembling Resources - Directing - Controlling 11. As Science or Art - Art-Desired Results - Scene: Systematic body of knowledge

  16. CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 12. Principles - Efficiency - Educating - Research - Social Objectives

  17. Chapter No. 2 SCHOOLS OF MANAGEMENT THOUGHT CONSTITUENTS • Inretrospect • Impact of Industrialization • Stages: Management Thought (10) - Pre-Scientific - Scientific - Administrative - Functional

  18. Chapter No. 2 SCHOOLS OF MANAGEMENT THOUGHT CONSTITUENTS 3. States: Management Thought (10) - Behavioral - Management Science - Systems - Welfare - Contingency - Program Orientation

  19. Chapter No. 2 SCHOOLS OF MANAGEMENT THOUGHT CONSTITUENTS 4. Management Theories - X - Y - Z - C

  20. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT AMPLIFICATION 1.Inretrospect - Early Influence - Scientific Management - Human Relation Management

  21. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 2.Impact of Industrialization - Primitive Tribal - Slavery - Serfdom - Handicraft - Cottage Factory - Modern Industrial Systems

  22. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) a) Primitive Tribal - James Watt & Boulton - Robert Owen - Charles Babbage - Henry Varnon Poor - Henry Robinson Towny

  23. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) b) Scientific Management - F W Taylor - Frank Gilberth & Lillian Gilberth - Henry L. Gantt - Harrington Emerson

  24. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) c) Administrative Management School of Thought - Henri Fayol - Six Approaches - Five functions

  25. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) d) Functional Approach - Five functions - Fifty aspects (5 X 10 = 50) - Correlated with business functions

  26. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) e) Behavioral School - Elton Mayo - Hawthorne’s Experiments - Other Contributions f) Management Science School - Mathematical Models - OR

  27. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) g) Systems Approach - 3 Steps h) Welfare - Uplift of - Physical - Hygienic - Social - Educational

  28. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) h) Welfare - Scope - Health - Wash up - Lockers - Recreation - Libraries - Schools

  29. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) h) Welfare - Scope - Disability - Group Insurance - Pension - Legal Aid

  30. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) i) Contingency Approach - Dynamics and Complex Inter- relations - Behavior of other Members - Variables (7)

  31. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) j) Program Orientation - Planning Phase - Operational Phase - Future Orientation Phase

  32. CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 4.Management Theories - Theory X - Theory Y - Theory Z - Theory C CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT

  33. Chapter No. 3 MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT CONSTITUENTS • Skills of a Manager • Manager’s External Environment • Understanding of External Environment - PEST - Political - Economic - Sociological - Technological

  34. Chapter No. 3 MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT CONSTITUENTS • Business Ethics • Banking Sector: Changing Outlook

  35. CHAPTER NO. 3: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT 1. Skills of a Manager - Technical - Human - Conceptual 2. Manager’s External Environment PEST

  36. CHAPTER NO. 3: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT 3. Understanding of External Environment - Political - Economic - Sociological - Technological Follow the matrix

  37. CHAPTER NO. 3: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT 4. Business Ethics - High Ethical Standards - Discharge of Responsibility Honestly 5. Banking Sector: Changing Outlook - Deregulation - Divesture - SBP Role - Consumer Financing

  38. CHAPTER NO. 3: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT 5. Banking Sector: Changing Outlook - Non-Performing Loans - Mergers

  39. Chapter No. 4 CORPORATE PLANNING CONSTITUENTS • Planning Concept • Why Plan • Planning Process • Objective Setting • Stated Objectives • Illustrations of Objectives • Limitations of Planning

  40. Chapter No. 4 CORPORATE PLANNING • Strategic, Tactical & Operational Planning - Strategies - Annual Planning Cycle - Requirements for Financial Control System • Charter for Improving the Performance of Nationalized Commercial Banks

  41. Chapter No. 4 CORPORATE PLANNING • MBO - Concept - Process - Setting Goals - Action Plan - Self Control - Periodic Review - Implementation Tasks - Success Stories

  42. CHAPTER NO. 4: CORPORATE PLANNING IMPLICATION 1. Planning Concept - Future Course of Action - Four Types: Time Frame - ST - IT - LT - Perspective

  43. CHAPTER NO. 4: CORPORATE PLANNING 2. Why Plan - Belief - Control Facilitated - Future Progress 3. Planning Process - Objective - Opportunities - Course of Actions

  44. CHAPTER NO. 4: CORPORATE PLANNING 3. Planning Process - Feedback - Review - Revision 4. Objectives Setting - Internal - Profit - Growth

  45. CHAPTER NO. 4: CORPORATE PLANNING 4. Objectives Setting - Internal - Market Penetration - Leadership - Productivity - External - Client Satisfaction - Social Needs

  46. CHAPTER NO. 4: CORPORATE PLANNING 5. Stated Objectives - Stated Vs Hidden - Sources - Charters - Annual Reports - PR Announcement - Hierarchy - Organizational - Divisional

  47. CHAPTER NO. 4: CORPORATE PLANNING 5. Stated Objectives - Hierarchy - Departmental - Sectional 6. Illustrations - Nationalizations - Life Insurance Nationalization

  48. CHAPTER NO. 4: CORPORATE PLANNING 7. Limitations - Hierarchy - Future? - Reluctance to Change - Revision - Cost-High - Emergencies-difficult to anticipate

  49. CHAPTER NO. 4: CORPORATE PLANNING 8. Strategic, Tactical and Operational Planning - See Table 4-3 - Strategies - Four Dimensions - Five features - General and Specific Strategies - APC-Six Steps

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