Control Room Management & Wonderware System Platform PBWW323

2. Control Room Management & Wonderware System PlatformPBWW323 North America OpsManage 2011 Presented by Kyle Carpenter 11/XX/11 Invensys proprietary & confidential

3. Control Room Management (CRM) • New ruling • A new ruling by Pipeline and Hazardous Materials Safety Administration (PHMSA) came into effect October, 2011 stipulating new safety requirements for the following: • Controller • Control Rooms • SCADA System • The regulation addresses • Human factors • Engineering • Management solutions

4. 1 Who we are

5. Atmos Energy Corporation Atmos Energy is the largest natural-gas-only distributor in the United States Our regulated distribution operations deliver natural gas to 3.2 million residential, commercial, industrial, agricultural and public-authority customers. Our distribution services are provided to more than 1,600 communities in 12 states.

6. SCADA System at Atmos Gas Control in Franklin Tennessee • Size by numbers • Operations on 12 States • More than 500 RTUs communicating via: • TCP/IP • Lease lines • Modems • Third party bulletin boards • More than 60k field data points • More than 1500 Galaxy objects • More than 700 displays • 4 Controller workstations (quadruple monitors)

7. 2 Wonderware and our SCADA System

8. History of our SCADA system • 1999 • Consolidation of four of our gas control operations. The selected platform was InTouch from Wonderware. • 2005 • Migration into System Platform because we reached the InTouch tag limit

9. SCADA System at Atmos Gas Control in Franklin Tennessee • Technology • Wonderware ArchestrA System Platform • Wonderware InTouch View nodes • Wonderware Historian • Wonderware Historian Client • Wonderware Information Server • Universal SCADA Server • Integrated Web Application Framework Solution “iWAF” (by Invensys Houston) • Virtual environment using VMware (for iWAF)

10. ArchestrA System Platform • Benefits and functions • Object Oriented • Scripting propagation by using templates • Customizable polling schema • Automatic DST adjustment on our RTUs • Built-in Engine Redundancy • Auto Fast Scan • Smart phone App to report data to field operators • Our latest additions from the Invensys Office in Houston OMS (iWAF)

11. 3 Control Room Management (CRM)

12. What Control Room Management is about: What Control Room Management is Not about: • Throwing more controllers to the control room just because we think that is more efficient. • Writing extensive procedures that get stored on nice written plans that nobody reads • Creating all these manual forms like the point-to-point verification if they are not going to provide useful information to the controllers • Adding more overhead to the controllers that will distract them from interacting with the SCADA system

13. What Control Room Management is About For Controllers • Providing tools that can help them make decisions based on the current system status PLUS the past events. • Provide tools that allow users to access data by a click of a button. • Provide a tool to share and add lessons learned • Provide “Online” Roles and Responsibilities per user and stations • Reduce overhead tasks that distract controllers from interacting with the SCADA system

14. What Control Room Management is About Gas Operator or Manager Functions • Automatic tools that keep the Gas Operators informed about non compliance items so they can be resolved quickly • Scheduled or on-demand reporting of controller activity • Integrated Alarm management tools to help us reduce the alarm activity • “Online” tools to display upcoming maintenance tasks or important events that could affect the operations • Automatic tools to assist with the “Management of Change” of multiple disciplines required by the regulation

15. How did we accomplish all this? • With ArchestrA System Platform and the integrated Web Application Framework Solution • ATMOS teamed with Invensys Houston to expand iWAF “integrated Web Application Framework” as a standard Operations Management Solution for ATMOS: • Takes advantage of the open technology of ArchestrA System Platform and InTouch. • Gathers real-time data Directly form the Galaxy using the powerful scripting capability of the Application Server. • Provides direct access via InTouch Displays or Internet Explorer. • Accessible also via our Web Information Server

16. Operations Management System powered by iWAF • An operations logbook that is fully integrated within InTouch • A dynamic tool bar that provides useful information to the Controller • A method of recording Shift Changes and Handover responsibilities between controllers • Provides Alarm Management accessible though InTouch or through a Web Portal • Provides a way for controllers to easily capture and retrieve lessons learned • Provides information portal that provides upcoming events of pipeline outages

17. Operations Management System powered by iWAF Provides • Point-to-Point verification process • Roles and responsibilities per controller, station, or station type • Out of compliance items reports • Access to the regulations • Up-to-date management procedures and alarm management plans • Fatigue Mitigation Techniques

18. 4 Live Demo of the Invensys CRM Integrated Solution

19. Smarter DecisionsExample 1 • An incoming controller is about to make a setpoint change in repose of an alarm

20. Home page of iWAF within InTouch

21. Integrated Operations Logbook • The Operations allows the collaboration of operations, maintenance, and management personnel. Accessible via InTouch or an Intranet Web Portal

22. Dynamic iWAF Tool bar The iWAF toolbar is an add-on for InTouch that provides shortcuts to the different iWAF information pages and automatically displays key condition indicators.

23. Dynamic iWAF Tool bar • These tools optimize the Controllers time by: • Providing quick view of alarm activity. • Alerting the controller of Inhibited Alarms or Points “Off Scan” • Providing a fast way to create logbook entries because the tool bar pre-fills most of the logbook fields. • Informing the Controller of lessons learned and SOPs available • Providing the Controller with quick access to pre-filtered Alarms, Events, and historical points being trended.

24. Alarm Management

25. Shift Changes

26. Point-To-Point

27. Point-To-Point

28. Immediate benefits to Controllers • Smarter decisions • Faster logbook entry • No duplication of logbook entries • Specific Logbook entries • Identification of “Chattering Alarms” • Review and share lessons learned

29. Cost benefits Hard benefits • Staying compliant without adding new resources • Integrated System - No multiple applications • Application Sharing across two Control Rooms. • Applicable to other Gas operations Functions Soft savings • Avoid possible fines by staying compliant • Safer operations by reducing controller distractions • Reducing Audits duration

30. 5 Questions & Answers

31. THANK YOU!