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TASK QUESTIONS AND RESOURCES. Launching Your Inquiry. Planning the Team’s Inquiry. Decision-making/Problem-solving (Simon ‘77)) Intelligence Design Choice Review. Identifying Questions for Analysis. Questions of Fact Questions of Value Questions of Policy Questions of Prediction.
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TASK QUESTIONS AND RESOURCES Launching Your Inquiry
Planning the Team’s Inquiry • Decision-making/Problem-solving (Simon ‘77)) • Intelligence • Design • Choice • Review
Identifying Questions for Analysis • Questions of Fact • Questions of Value • Questions of Policy • Questions of Prediction
Phrasing Questions for Discussion • Guidelines • Focus on one idea per question • Phrase questions unambiguously and clearly • Phrase questions objectively • Phrase questions open-endedly
Phrasing (cont’d.) • Fact • Measured or proved • Numerical/quantitative • Historical data • Empirical • Expert support • Avoid adjectives > subjectivity
Phrasing (cont’d.) • Value • Degree or worthwhileness • How to prioritize • Consistent with moral, ethical, and value criteria • Policy • “Should” statements • “Possible” actions or solutions • Subsume ideas of values and facts • Avoid adjectives • Prediction • Future possibility re fact, value, or policy • Probabilities
Planning Research • Identify Needs for Data • Historical • Empirical • Critical analysis • Opinion research • Make a Team Plan • Divide the work; make specific assignments • Guidelines for presentation of info to team • Set deadlines
Identifying Information Resources • Primary vs. Secondary • Information from Interviews • Interviewing Tips • 2 Broad Categories of Questions • “Shooting” • “Fishing”
Identifying (cont’d.) • Information from Surveys • Shorter the better • Friendly to all • Plan all aspects of the process • Keep questions simple, unbiased, and positive • Quick and easy to complete • Design tabulation process • Easier at beginning, tougher at end • Demographics at conclusion • Neat and professional • Internet
Sharing Information as a Team • Working Through Information Together • Total open communication of all collected info • Make Clear Reports • Categorize and organize • Post information • Purposeful visuals
Sharing Info (cont’d.) • Methods for visuals • No extraneous info • Big and easy to see messages • Brief • Clear • Only few items per visual <7 • Use vivid comparisons or contrasts • Use best method for your purpose