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IM Wireless Network Assessment

IM Wireless Network Assessment. Bob Arsenault Greg Richey. Agenda. Ingram Micro Services Professional Services Wireless Network Assessment Next Steps Q&A. Ingram Micro Services Division. Services Lifecycle Managed & Cloud Professional Services Training & Education.

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IM Wireless Network Assessment

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  1. IM Wireless Network Assessment Bob Arsenault Greg Richey

  2. Agenda • Ingram Micro Services • Professional Services • Wireless Network Assessment • Next Steps • Q&A

  3. Ingram Micro Services Division Services Lifecycle • Managed & Cloud • Professional Services • Training & Education

  4. IM Professional Services Ingram Micro is dedicated to uncovering and investing in ways to help our partners extend and develop their IT services businesses safely, with minimal investment & business risk. • Leverage partners’ trust in Ingram Micro to enable them to take advantage of prime, high-value opportunities that may demand more expertise than in-house • Move product faster to market, extend and support greater product sales • Support emerging technologies

  5. Do Our Partners Want IM Professional Services? • Survey of > 8000 Partners If Ingram Micro were to have a staff of highly skilled engineers and system architects to deliver professional services, would you consider using these services?

  6. Branding and Preferred Payment Methodns >=264

  7. IM Professional Services VAR  Resellers MSP Vendors customers IM Professional Services services Support Manage Implement Plan Benchmarking Assessment Planning Strategy Design Certification Pre-Sales Tech Support Benchmarking Warranty Asset Disposition Break-Fix Hardware Support  Software Support Business Recovery Training/Certification Recycling-Remarketing Benchmarking  Administration Asset Management Systems Management Performance Tuning Production Control Back-up and Archiving Replication Help Desk Remote Infrastructure Management Relocation Benchmarking Installation Configuration Tuning Testing System Integration H/W-S/W Upgrades Application Development S/W Customization Migration service providers <IMLink> IM Reseller Partner Network  IM Vendors Partner Network  Staffing Partners  IM Certified

  8. Advantages for our Solution Providers • IM is a Trusted Source with proven capability to deliver with consistency, predictability, and quality • Access to a comprehensive portfolio of tools, products, and services for a complete solution • Pre Sales Technical Support • Subject matter experts in a variety of vertical markets and technologies that can be used to augment and extend internal resources • Ability exploit new or expanded service and product revenue streams • Sales, Customer Support, Finance, Integration Services and Logistics Support for your business

  9. IM Wireless Network Assessment

  10. IM Wireless Network Assessment • What is it? • Why should you consider doing it? • What are the benefits?

  11. Worldwide Explosion of Wireless Devices

  12. Results: Informal Wireless Network Design

  13. IM Wireless Network Assessment • What is it? • Why should you consider doing it? • What are the benefits?

  14. IM Wireless Network Assessment • Review existing WiFi infrastructure and requirements • Analyze Customer Site floor plan and propagation • Identify coverage and interference issues • Provide recommendations • (including BOM if requested)

  15. Assessment Results • Coverage “Heat Maps” • WiFi network coverage • Spectral interference • Signal strength • Access Point (AP) placements • Detailed Data • List of devices accessing network • List of devices generatingWiFi signals

  16. Findings and Recommendations • Prioritized Risks • Highest level risk; immediate action required • Moderate level risk; potential action required • Low level risk; deviation from best practices • Recommended Architecture • Access Point placement and configuration • Physical location • Channel setting and power • Installation instructions • Best Practices

  17. Typical Engagement • Introductory Alignment Call • Site Survey (On-site) • Technical Analysis (Off-site) • Create Assessment Report (Off-site) • Assessment Review • Deliver & Present Final Assessment Report

  18. IM Wireless Network Assessment • What is it? • Why should you consider doing it? • What are the benefits?

  19. Where are you in all the “noise”?

  20. Rationale for a IM Wireless Network Assessment • “I want toprotect my network from non authorized devices” • “I have a large number of employees that are bringing their own wireless devices to work” • “I want to expand our service offerings to include wireless network design and deployment • “We have had wireless network congestion and want to improve our overall network performance” • “This is not my area of expertise and I want to begin wirelessly enabling my business” • “I don’t have time to stay up to date on the latest products and best practices”

  21. IM Wireless Network Assessment • What is it? • Why should you consider doing it? • What are the benefits?

  22. Improved Performance > Better Customer Experience Increased Efficiency > Enhanced ROI Isolate BYOD > Reduced Congestion Best Practices > Well Architected Network Optimize Infrastructure > Fewer Problems Enable New Applications > New Functionality Benefits to You & Your Customer

  23. IM Wireless Network Assessment • What is it? • Why should you consider doing it? • What are the benefits? • Next Steps • Q&A

  24. Trusted Provider Trusted Advisor • Products and services to wrap around the solution • Physical – Servers, Storage, Network, Backup • Licensing - Acquire software licensing VMWare/Microsoft, transition licensing through Ingram Micro • Services – Planning, Implementation/Remediation, Support Services • Cloud– Cloud Mgmt. Services, Communication & Collaboration, Infrastructure, Security, Business Apps • Value Proposition for Resellers • Enhances Trusted Advisor value to Customer • Drags core/cloud products and services (Server, Storage, Network, SW, Cloud) • Remediation product and services sales as result of Health Check • Proactive identification of Customer needs and issues

  25. Partner “Reward” Program Reseller Partner Early Adopter Incentive • $500 credit for any IM product or service to Resellers who purchase services • Credit good for 60 days from time of order • Ends 12/31/13

  26. Website • Info - IngramMicro.com/ProfessionalServices • SOW/RFP Submittals - IngramMicrolink.com

  27. Getting Linked Up with IM Professional Services Sales and Support Assistance ProServices@ingrammicro.com | (800) 456-8000 x67247 | x66686 | x66492 To become an Service Provider or Order Professional Services ProServices@ingrammicro.com | (800) 235-4128 Follow us Ingram Micro Professional Services @IMProServices

  28. Questions

  29. Why a Virtualization Health Check? • Validate architecture is aligned with business goals • Lower TCO • Achieve automation, provisioning, self-provisioning • Alleviate overhead to focus on business development • Improve SLA, be prepared for future growth • Get the most out of your Capex • Mitigate risks and improve security compliance through proven best practice • Gain the knowledgeof current best practices

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