February 1, 2012

1. Looking Ahead at Technology Brian D. Zeve February 1, 2012

2. Microsoft Enterprise Strategy -- In The News Quite simply, Office 15 will help people work, collaborate, and communicate smarter and faster than ever before. PJ Hough CVP of Development, Microsoft Office Division Janauary 30, 2012 Business intelligence, "cloud" data centers, and mobile devices will be the focus of major Microsoft software releases in 2012, and will be critical planks in the company's longer-term enterprise strategy. Directions On Microsoft January 26, 2012

3. Agenda Cloud Consumerization of IT Mobility User Interface Consuming Apps Big Data

4. What Is The Cloud? Delivering Information Technology as a Standardized Service The illusion of infinite compute and storage

5. Cloud Benefits to Firms • Streamline accessibility • With clients • Across thevalue chain • Secure and compliant • Expandyour market • Reduced barriers to entry • Scaling offerings Improveinformationaggregationand analysis Business capabilities • Innovateservice offerings • Experimentation • Easierpackaging ofofferings • Simplify costmanagement • Easier allocationand cost recovery • Reduced fixed cost • Reduce cost and complexity • Agility/Flexibility • Easy to implement and deploy • Highly-automated IT benefits

6. Microsoft Cloud Service Offerings Enterprise Consumer

7. Windows Azure

8. Workload Patterns Examples For Cloud “Growing Fast“ “On and Off “ Inactivity Period Compute Compute Average Usage Usage Average • Examples for law firms • eDiscovery • Low attorney-to-office ratio • Matter team sites • Client extranets Time Time • On and off workloads (e.g. batch job) • Over provisioned capacity is wasted • Time to market can be cumbersome • Successful services needs to grow/scale • Keeping up w/growth is big IT challenge • Complex lead time for deployment “Unpredictable Bursting“ “Predictable Bursting“ Compute Compute Average Usage Average Usage Time Time • Unexpected/unplanned peak in demand • Sudden spike impacts performance • Can’t over provision for extreme cases • Services with micro seasonality trends • Peaks due to periodic increased demand • IT complexity and wasted capacity

9. Microsoft Case Study Matter Management Provider Uses Cloud Platform to Reach New Customers and Increase Revenue

10. Office 365

11. Office 365 and Web Apps – Co-Authoring

12. Preparing for the Cloud • Blocking Points • Migration – Technology & Skills • Governance – Users & Vendor(s) • Budgeting effect – CapExvs.OpEx • Application compatibility & readiness • What You May Do • Try and Sample – get an Online account; get a 365 account • Find out what your clients’ are doing? Who is a Microsoft Office365 customer today? • Skills – from technical to supplier management • Roadmap – identify the best workloads and internal orgs

13. Agenda Cloud Consumerization of IT Mobility User Interface Consuming Apps Big Data

14. Consumerization of IT Connect Create Communicate Consume

15. Consumerization of IT Connect Create Communicate Consume Consumerization of IT Will Be Most Significant Trend Impacting IT During Next Ten Years Gartner October 2005 Resistance Is Futile: Law Firms Adapt to Lawyer Demands for Consumer Technology Law Technology News January 31, 2011

16. Communicate

17. Consumerization of IT – Connect and Create

18. Kinect for Windows

19. Consumerization of IT -- Connect • IT Challenges • Unknown patched state • Unknown application vendors • Unknown application compatibility • Complexity to access corporate data • Unique management requirements for each device • Business Risks • Theft • Security • Privacy • Corporate and government regulatory compliance • Intellectual property (IP) protection

20. Management Quagmire -- Devices Business Impact Access PCs Presence & IM Social Media Web Voice/ communications Phone Medium Email CRM Central documents Pads < > Remote Desktop Business intelligence LOB applications

21. Windows 8 and SMS

22. Consume Apps -- Windows 8

23. Consume Apps – Office365 Marketplace

24. Consume Apps and Data– Azure Marketplace

25. Consume Content and Commerce – Windows 8 Marketplace

26. Preparing for Consumer Like Experiences

27. Agenda Cloud Consumerization of IT Mobility User Interface Consuming Apps Big Data

28. What Is Big Data? • Factoid – 90% of the data in the world was created in the past 2 years Predictive Analytics Zero Intelligence Agents Better identify regional customer preferences Predict demand and avoid stock outs Wikileaks and Afghanastan Conflict Supported intelligence theories such as seasonality of conflicts Provided Public insight into state of affairs for troops and troop conflict • Faster cheaper eDiscovery • Predictive outcomes on cases • Better practice management • Simpler case Management Implications for Legal

29. What Is Big Data? • Faster cheaper eDiscovery • Predictive outcomes on cases • Better practice management • Simpler case Management Implications for Legal

30. Inside What We Bring In Documents & Records DataMart The Days of Datamarts Lexis Time and Billing Westlaw eDiscovery Video Contact Databases Knowledge Management Precednce Databases CRM

31. The Days of Datamarts Mash Ups Documents & Records Time and Billing eDiscovery New Content Source Data Markets New Content Source Video Lexis Westlaw New Content Source Contact Databases New Content Source CRM Knowledge Management New Content Source Precednce Databases New Content Source Web Services Data Streams

32. Preparing for Big Data • What is the most current source for data? • What do you need to retain vs. access? • What do you need to store internally? • What may you outsource to the Cloud?

33. Example -- Microsoft Azure Data Market Place

34. Microsoft Live Labs Pivot

35. Preparing for Big Data

36. Contact Information Brian D. Zeve Email: bdz@brianzeve.com Twitter: @brianzeve Blog: www.brianzeve.com