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Sustainability Planning for CLCs in Queensland

Learn about developing a sector sustainability plan for community legal centres (CLCs) in Queensland, covering areas such as financial sustainability, coordination, collaboration, quality improvement, access to justice, workforce capability, and evidence-based information management.

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Sustainability Planning for CLCs in Queensland

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  1. Developing a sector sustainability plan Rosslyn Monro Sector Sustainability Coordinator 9 May 2017

  2. This session • Objective – Harvest the sector thinking about next steps on issues of sustainability for CLCs in Queensland • Sustainability is not just financial, but includes financial sustainability • Sustainability of CLCs is both individual and collective Developing a sector sustainability plan 2

  3. NACLC Sustainability Framework 6 domain areas: • Efficiency and Financial Sustainability • Coordination and Collaboration • Quality and Continuous Improvement • Access to Justice and client centred service delivery • Workforce capability and sustainability • Evidence base and information Developing a sector sustainability plan |3

  4. 6 Domain Area questions 1. Efficiency and financial sustainability – how do we ensure that we have enough resources to meet the needs of our community? 2. Coordination and collaboration – How can we coordinate and collaborate with the legal assistance sector so that we can achieve a fair and just Queensland? 3. Quality and continuous improvement – How do we know we are providing quality services to the community and what are the opportunities for improvement? Developing a sector sustainability plan|4

  5. 6 Domain areas 4. Access to justice and client centred service delivery – how do we make sure that our services are targeted where they are most needed? 5. Workforce capability and sustainability – how can we ensure that we have the workforce that we need and there are opportunities to develop expertise in our sector 6. Evidence base and information management – how do we make sure we have all the information to best demonstrate the legal needs of our communities and the impact of our services Developing a sector sustainability plan |5

  6. The process • 6 domain areas – 6 groups – 6 tables • 1 person in the group stays at the table the whole cycle to record and facilitate (facilitator) • Each table has a domain area with a key question for discussion for 5 minutes • On the butchers paper the facilitator records actions or activities (individual or collective) that come out of the discussion • After 5 mins the facilitatorstays the rest of the group moves onto the new domain area • The facilitator updates the new group about the domain area and helps move the discussion onto new actions or activities • New ideas for actions or activities get recorded • The cycle continues until each group has discussed all 6 domain areas. Developing a Sector Sustainability plan6

  7. Priority setting • 6 stars – 6 votes • Gold stars are votes for CLCQ/sector priority activities • Silver stars are votes for individual CLC priorities • Feel very strongly about a priority? You can vote more than once for an action or activity Developing a sector sustainability plan |7

  8. Presentation Title and Footer Information (change on Master page) |8

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