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for best practices. Business Challenges. 1. How do we reduce customer complaints?. 2. How do we deliver services faster, better, cheaper?. 3. How do we increase product-life-cycles?. 4. How do we retain talent?. 5. How do we build a corporate learning culture?. Benchmarking focuses on
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Business Challenges 1. How do we reduce customer complaints? 2. How do we deliver services faster, better, cheaper? 3. How do we increase product-life-cycles? 4. How do we retain talent? 5. How do we build a corporate learning culture?
Benchmarking focuses on how to improve any given business process by exploiting BEST PRACTICES rather than merely measuring the best performance
TRADE Five Stage Benchmarking Methodology
Why TRADE A proven 5 stage approach. Endorsed by the Global Benchmarking Network Easy to explain and communicate. The 5 stages have memorable name! Flexible. Can be used for exploratory (1-12 week) or in-depth (13-36 week) projects Projects are supported through a TRADE project management spreadsheet; a TRADE training manual; and a benchmarking certification scheme
TRADE Certification Scheme TRADE Certification ensures a professional approach for benchmarking of best practices The three TRADE Certification levels are a progression in benchmarking knowledge maturity
TRADE Bronze Who should attend? COOs, Directors, Vice President, General Managers, Senior Managers, Managers and Specialists of: Corporate Development / Planning Quality Strategic Planning Business Excellence Organizational Planning
Dr Robin Mann Founder and Head Centre for Organisational Excellence Research, Massey University Commercial Director and FounderBPIR.com Ltd. ChairmanGlobal Benchmarking Network
inbox@bestprax.com | (+91-22) 66348701 | www.bestprax.com