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Managing Volunteers Catriona Maclay & Olly Offord. Volunteers – why bother?. Volunteering……. Does cost you something Does not mean that people have the appropriate skills Should be carefully matched to the task in hand. Motivation & Recruitment. To feel good To help their community
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Managing Volunteers Catriona Maclay & Olly Offord
Volunteering…… • Does cost you something • Does not mean that people have the appropriate skills • Should be carefully matched to the task in hand
Motivation & Recruitment • To feel good • To help their community • Because it’s interesting & stimulating
Questionnaire • Taster session • Training • CRB
Getting commitment • Introduce hurdles • Give them some opportunities to prove themselves • Model a professional relationship • Be honest and transparent with them about why it matters
Keeping peopleengaged • Good communications • Being listened to – feeling that they can give feedback • Social events / feeling like they are part of something • Rewards & recognition • Progression & diversity of opportunities