Crossroads Bank for Social Security 2002

1. CBSS Crossroads Bank for Social Security 2002 Frank Robben General Manager Crossroads Bank for Social Security Sint-Pieterssteenweg 375 B-1040 Brussels Belgium E-mail: Frank.Robben@ksz.fgov.be Crossroads Bank for Social Security

2. Structure • definition of the problem and short historical review • Crossroads Bank for Social Security • organization principles of the network • reference directory • data protection • realizations • back office integration • social security card (SIS-card) • multifunctional declaration systems via integrated portal • extranet of social security

3. The Belgian social security system • social insurances • 3 schemes • employees • self-employed • civil servants • 8 sectors (risks) at maximum • social assistance • guaranteed income for all citizens under the subsistence level • guaranteed income for the elderly persons • guaranteed family allowances • allowances for the handicapped

4. Risk/Scheme Employees Self-employed Civil servants accidents at work X X occupational diseases X X health care benefits X X X incapacity for work X X X unemployment X old age pensions X X X family allowances X X X holiday pay X X Social insurances

5. Definition of the problem • 2.000 Belgian institutions for social security need comprehensive and similar information on socially insured persons and their employer • lack of coordination in the area of information management leads to • overloading of the insured persons and their employers • waste of efficiency and time within the social security institutions • higher possibilities of fraud • suboptimal support of the social policy

6. Objectives of the Crossroads Bank • improvement of the service offered to the insured • reduction of the charges and costs for the • insured persons • employers • social security institutions • municipalities • better support of the social policy • effective privacy protection • formally-critical function towards existing social security legislation

7. Tasks Crossroads Bank • coordination of the information management and information exchange between Belgian institutions for social security • coordination of electronic transactions offered to citizens, employers and their representatives via an integrated portal • unique identification of the socially insured persons • unique Belgian forwarding point in the European network for social security (SOSENET) • fostering data protection and privacy protection • preparing and manufacturing of intersectorial statistical materials

8. Resources of the Crossroads Bank • no big brother concept • network • unique identification key per person, mentionned on the social security card • national number • Crossroads Bank number • reference directory • who-where-how-when-table (directory of persons) • what-where-table (data availability table) • who-gets-what-table (access authorization table) • committee of users (General Coordination Committee) • staff of 70 persons

9. Organization principles of the network • obligatory participation of all social security institutions • from a functional view, starshaped architecture consisting of different levels

10. fonds de séc. exist. onss min as onssapl inasti national register cpsm min e & t onafts Crossroads Bank for Social Security onem adp inami fat sickness funds network fmp cger onp onva ossom

11. National Register • database at Ministry of Internal Affairs • input by municipalities • on every natural person • basic identification data • name and Christian names • date and place of birth • sex • nationality • principal residence • date and place of death • profession • civil status • composition of the family • unique identification number

12. Organization principles of the network • obligatory participation of all social security institutions • from a functional view, starshaped architecture consisting of different levels • central management of the network by the Crossroads Bank • data storage • decentralised • distributed • functional task-sharing between social security institutions • data exchange • obligatory passage via the Crossroads Bank • previous authorization by the Control Committee • on demand or automatically • systematical routing of all exchanges

13. Organization principles of the network • methods of message handling • interactively • batch using a mailbox system • unique message structure regardless of the mode of transport • prefix • data part • unique architecture of message flows • proposal - reply • distribution

14. Reference directory • logical structure of a message • reference directory • directory of persons: what persons in what capacities have personal files in what social security institutions for what periods • data availability table: what data are available in what social security institutions for what types of files • access authorization table: what data may be transmitted to what institutions for what types of files • example of the use of the reference directory

15. Logical structure of a message • prefix • network part (fixed) • reference directory part (fixed) • application part (variable) • data part • except for the prefix, no part of the message is accessible by institutions different from the transmitter and the final addressee. Crossroads Bank or institutions mastering the so called secondary network, can adapt prefix.

16. Directory of persons unique identification number social security institution 1 63051305144 1 01/01/90 15/06/98 1 54030273371 1 15/04/90 16/01/99 1 63051305144 2 01/01/90 15/06/98 1 31072250322 3 15/05/91 28/02/98 01/02/99 1 47081630267 4 01/06/92 01/02/99 5 63051305144 10 01/01/90 15/06/98 5 31072250322 10 15/04/90 06/03/99 capa- city end of period start of period last update

17. Data availability table social security institution last update end of validity capa- city start of validity data number 1 1 1 15/01/90 01/07/92 2 15/01/90 31/03/92 ... 3 01/01/92 10 ... 11 ... 20 25 2 3 10 21 3 1 30 5 10 40 15/01/93 15/08/93 41 15/03/93 ... 44 ... 50 51

18. Access authorization table 1 1 40 3j file 15/01/90 y y 30/08/93 50 0 15/01/90 n y ... 2 41 40j integr 31/03/92 n y 44 0 ... y y 3 60 2j integr 01/01/94 y y 61 0 n y 5 10 1 2j file n y 3 2j file y y 11 2j file y y 20 3j file y n 21 0 y n 30 0 y n social security institution last update end of validity capa- city start of validity point of reference data number previous period

19. Data protection • Crossroads Bank concept implies • no central data storage • obligatory passage via the Crossroads Bank • previous authorization by an independent Control Committee • organisational measures • independent Control Committee • information security department in each social security institution • specialised information security service providers

20. Data protection • legal measures • rights of the insured persons • obligations of the data processing institutions • penalties • technical measures • physical protection • logical access control • backup procedures • transaction logging • ...

21. Survey of realizations • back office integration • access to information servers consultation of basic information • exchange of preprocessed messages preprocessing of exchanged information • statistical information and samples supporting social policy and social research (datawarehouse techniques) • social security card (SIS-card) • multifunctional declaration systems via integrated portal • extranet of social security

22. Information servers • information servers • directory of persons of the Crossroads Bank • National Register • Crossroads Bank Registers • wages and working time database (LATG) of the ONSS • employers directory (WGR) of the ONSS • consultable database of contribution certificates - it contains the proofs of “ensurability”, i.e. the fact that somebody is entitled to receive medical treatment • SIS-card registers • services offered • interactive consultation • batch consultation • automatic communication of updates

23. National Register - CBSS Registers - past situation National Register Municipalities

24. National Register - CBSS Registers –present situation National Register Municipalities

25. Wages and working time database (LATG) - past situation ONVA ONSS CIMIRE

26. Wages and working time database (LATG) - present situation fonds se ONSS CIMIRE onva

27. Preprocessed messages • preprocessed messages • beginning/end of labour contract, beginning/end of self-employed activity • contribution certificates medical care (employees, self-employed, beneficiaries of social security allowances) • unemployment benefits – career break • allowances for incapacity for work (health care, accidents at work, occupational disease) • young unemployed • allowances to the handicapped • guaranteed income – social support • people suffering from long-term illness • social exemption • fiscal exemption • tax reduction/exemption • special contribution for social security • solidarity contribution on old age pensions • migrant workers

28. Preprocessed messages • services offered: • batch consultation • automatic communication of messages

29. Contribution certificate health care sector –past situation Employees Employer Sickness funds Control INAMI ONSS

30. Employees Employer KSZ-BCSS Sickness funds Control ONSS INAMI Contribution certificate health care sector - present situation

31. Social exemption • some pensioners, unemployed, handicapped, WIPOs and persons under the subsistence level • and their persons at charge • don’t have to pay more personal contributions for medical care • if their family has already paid more than 450 EURO of personal contributions during the year

32. Social exemption - past situation Unemployment fund Sickness fund ONP- INAMI Ministry of Social Affairs

33. Social exemption - present situation Ministry of Social Affairs onem CBSS sickness funds network onp

34. Fiscal exemption • the treasury refunds the taxpayers • the personal contributions paid by themselves and their family • if these exceed on a yearly basis a certain amount • depending from the taxable income

35. Fiscal exemption CBSS sickness funds network Treasury

36. Special contribution • within the scope of the alternative financing of the social security • the treasury collects per family a progressive special contribution • on the incomes of the employees, civil servants and the beneficiaries of social security allowances • the employers have to withhold a certain percentage of the wages, which is settled later on • for the self-employed the special contribution means an increase of the social security contribution on their professional incomes • in mixed families (general system and self-employed): • system self-employed if < 50% in general system • general system with compensation for the paid increased contributions as an independent if > 50 % in general system

37. Special contribution Y INASTI U Y W=U+V W CIN T1 X=T-W Treasury OSSOM X T2 T T3 CSPM ONEM V1 ONSS V=V1-(V2+Z) V1 V1 V INASTI V1 Z ONSSAPL

38. Derived rights in tax affairs • a number of people are entitled to an increased refund of the costs for medical care • moreover, a number of municipalities and provinces grant these persons reductions or even exemptions of the taxes

39. Derived rights in tax affairs - past situation Sickness fund

40. Derived rights in tax affairs - present situation CBSS sickness funds network

41. Database on wages and working time 66.824.952 National Register / Crossroads Bank Register 53.944.809 DIMONA (immediate declaration of employment) 39.370.742 Contribution certificates 12.808.975 Fiscal exemption 9.361.690 Special contribution 7.373.277 Increase Reference Directory 6.505.535 Tax reduction / exemption 5.993.504 Unemployed persons / persons in career break 5.090.014 Social exemption 2.543.064 Incapacity for work 2.370.358 Consultation directory of persons 1.841.326 218.621.479 of exchanged messages Deductions on pensions 1.292.559 Preventive breast screening 1.173.464 SIS / SAM cards 847.116 Nominal control cards 454.811 Young unemployed 247.136 Long-term illness 198.973 Self-employed 170.587 Guaranteed income 68.219 Migrant workers 58.842 Handicapped 48.439 Public transport pass 28.000 Automatical pension application5.087 1 10 100 1000 10000 100000 1000000 10000000 100000000 Number of exchanged messages

42. CBSS Some figures • 14,5 million different persons known in person directory • on an average, every person is known in 5,1 sectors • response time on-line messages: question question answer answer 93,8 % in < 1 sec 99,6 % in < 2 sec

43. CBSS Some figures • 14,5 million different persons known in person directory • on an average, every person is known in 5,1 sectors • response time on-line messages: question question answer answer 98,8 % in < 4 sec

44. Support for research • some 45 projects conducted by governmental or scientific institutions were supported • by providing anonymous and intersectorial data • applying techniques of datawarehousing • data generated by operational systems in 7 institutions are downloaded on a specific DWH-computer equipped with statistical processing software • DWH-computer automatically produces frequently asked statistics, and is able to respond to ad hoc questions much faster, at significantly lower cost, with less risks and with more flexibility than joint operational systems

45. 991231 999 40 ABC DEF GHIJKLMNOPQRSTU ZYXW V. 31 / 12 / 1999  01/01/2000 --> <--31/12/2004 1234567890

46. one 5-year valid memory-chip card handed out by sickness funds multifunctional card contains unique social security number magnetic card with one-year validity and stickers handed out by sickness funds for some branches (construction, bus transport) three-month valid magnetic card handed out by sectoral funds no card contained unique social security number used by every institution for social security SIS-card: why? before nowadays

47. Functions of the SIS-card • reliable identification of the socially insured persons • for the social security institutions • for the employers • for other bodies having to communicate data about the owner of the card to social security institutions or to tax services • electronical evidence for providers of medical treatment not connected to the social security network; it replaces the previous system of stickers and provides the proof of ensurability to health care professionals applying the third payer rule • 1st phase : chemistries and hospitals • evolution : every provider of medical treatment applying the third payer rule

48. Objectives of the SIS-card • improvement of the services offered to the insured people • reduction of administrative charges for • insured people • employers • health care professionals • a single, updatable card every 5 years is less expensive than several unmodifiable cards, which are delivered every 3 months or every year, and the system of stickers

49. Social identity card (SIS-card) • memory chip card • handed out by sickness funds to every socially insured person • validity: 5 year • contents: • basic identification data (a.o. unique social security number) • public (visual and electronically readable) • unchangeable • generated by National Register / Crossroads Bank Registers • status of ensurability • protected (can only be read by means of decryption card) • can be modified • generated by sickness funds

50. 1234567890 key 2 SIS-card - selective access to data name Christian name date of birth sex social security number period of validity of the card card number sickness fund sickness fund registration number insurance period insurance status social exemption status key 1 other data to be added in the future, if useful