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IT Service cliff technology Management is an enabler of information technology governance (or information management) objectives.
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Cliff Technologieshttp://www.clifftechnologies.com/ Email: sales@clifftechnologies.com Call us at: +91-95610-95458
Email: sales@clifftechnologies.com Call us at: +91-95610-95458
IT service Management is often equated with the Information Technology Infrastructure Library, (ITIL) an official publication of the Cabinet Office in the United Kingdom. However, while a version of ITSM is a component of ITIL, ITIL also covers a number of related but distinct disciplines and the two are not synonymous. The ownership of ITIL has transferred from the Office of Government Commerce (OGC) to the Cabinet Office, following the move of OGC into the Cabinet Office. Introduction Email: sales@clifftechnologies.com Call us at: +91-95610-95458
In situations where the relationships between the parties do not fall neatly in bilateral client - service provider relationship, the limitations of the standard IT service management approaches become apparent. The traditional approaches tend to assume that the client has a direct contact with the service provider or providers, usually codified in a formal contract between the parties. Introduction Email: sales@clifftechnologies.com Call us at: +91-95610-95458
IT service: Services delivered by an IT Service Provider IT Service Provider: A service provider providing IT Services to internal or external customers Means of delivering value to the customer by facilitating the outcomes customer want to achieve, without the ownership of specific costs and risks IT services Provided Email: sales@clifftechnologies.com Call us at: +91-95610-95458
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