The Necessity of Collaboration A State-Wide Plan

1. The Necessity of CollaborationA State-Wide Plan Ray Walker CIO UVU

2. Welcome to UVU

3. Technology Impact

4. IT Impact on Students • They want services on-line and not in line. • Students depend on IT for virtually every aspect of their academic career. • Registration • Tuition payment • Financial aid • Fees and activities • Library and research information • Course materials • Faculty and student communication and collaboration • Residential living and campus life • Homework assignments and tests • Viewing and listening to lectures • Lab experimentation • Creation and submission of original papers, art, music • Media production • News reporting • Complex mathematic and statistical computation • Course evaluations • and more . . .

5. IT Impact on Faculty • Teaching (imparting knowledge) and Research (creating knowledge) depend on IT infrastructure. • Communications with students, staff and colleagues (worldwide) • Distribution of course information • On-line courses • Media on demand • Classroom video capture • Classroom network access • Student Grades • Submission of research grants and applications • Computational research • Access to journals and other research data • Publishing • Collaboration with global colleagues and more . . .

6. IT Impact on Administration • Administrative and asset management functions come to a halt without IT systems. • Payroll and human resource management • Budgeting • Accounting • Financial services • Inventory, asset tracking • Building access • Police information • Building and classroom scheduling • Building access • Heating / Air Conditioning • Utilities • Security alarms and surveillance • Sprinkling systems • And on, and on, and on . . .

7. Collaboration • Why is it necessary? • Ray Noorda – “Coopetition” • Dragon and Knight

8. Collaboration Reasons • Financial Advantages • Opportunities to save money, quantity purchases • (we are all tax payers, members of society) • Resource Advantages • Share resources, create efficiencies • Knowledge sharing • More minds, more stats, faster improvement • Synergy • Energy & strength in sharing • We all NEED each other!!

9. State Plan • Stephen Hess - USHE CIO • CIOs from each Institution meet bi-monthly • Annual Retreat • State Plan

10. USHE CIO Responsibilities Leads college and university CIO’s in planning, coordination and relationships with the Utah Education Network Develops an annual system IT plan Organize system wide IT committees on key issues: • Administrative Computing Committee • Network & Systems Infrastructure and Unified Communication • IT Security, Disaster Recovery and Business Continuity Committee • Legislative Funding Initiatives

11. USHE CIO Responsibilities (cont) Negotiates contracts and make all central software purchases for the system Prepares IT requests for the Regents to the Legislature Develops IT Policy for the Regents Chairs the Information Technology Committee of the Office of the Commissioner Organizes and leads the IT college and university security audits and present them to the Regent’s Audit Committee Advises staff on major IT purchases Negotiates Network Connectivity Agreements

12. USHE CIO Responsibilities (cont) Advises the commissioner and presidents on the strategic impact of IT on higher education Represents higher education on the Utah State IT Advisory Committee Reviews campus IT departments and assists in the development of campus IT plans when asked

13. Accomplishments • State wide Strategic IT plan for USHE • State Funding of Major Software • State purchases of Software with savings • Sharing of products (Blackboard, CompuWare, Wimba, DR site, etc.) • Support of small schools – Banner, portal • Subcommittees • Infrastructure, security, Banner, DR, HPC

14. IT Trends/Needs and Project Plans FY2010 Cloud Computing joint policy Use of social networking best practice, Face Book Continued E-Mail Outsourcing Managing the increasing number of E Books Increase demand for data storage Government regulation, Higher Education Opportunity Act, peer to peer requirements, Purchase Card Industry (PCI) Compliance Web site design to play on smart phones Update wireless to 802.11n IP Video, steaming, video on demand, video surveillance

15. IT Trends/Needs and Project Plans FY2010 Open source ERP operating systems Open source course management systems, Moodle, Sakia Improved campus cell phone coverage Product, portfolio and project management training Shared data center use Shared performance metrics Unified communications: smart phones, land line phones, voice mail, email, texting, voice over the Internet Inadequate nonsystematic funding, aging infrastructure, legislative request, ways to do more with less

16. IT Trends and Project Plans FY2010 Lack of Comprehensive IT Security, follow up on 2009 IT audits • Upgrade research computing capability and network capacity per recommendations of Utah Cyber-infrastructure Committee.

17. Collaboration with HelpDesk?

18. Collaboration Ideas • Share best practices • Share ideas for innovation • Solutions to common problems • Establish best practice metrics, statistics • Joint Training • Joint Purchasing • Shared Tools? • Shared Software licensing? • External Evaluation of each other’s helpdesks? • Shared 24x7 – service, monitoring, phones?