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2007 Office of the CIO Technology Poll Results

2007 Office of the CIO Technology Poll Results. Information Technology Questions Office of the Chief Information Officer. 2007 Technology Poll Background. Conducted between January and February 2007

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2007 Office of the CIO Technology Poll Results

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  1. 2007 Office of the CIOTechnology Poll Results Information Technology Questions Office of the Chief Information Officer

  2. 2007 Technology Poll Background • Conducted between January and February 2007 • Survey contained information technology (IT) questions from the Chief Information Officer (CIO), including the Office of Information Technology (OIT), Technology Enhanced Learning and Research (TELR), OSU Libraries and the Ohio Learning Network • Faculty and Staff – first contact by campus mail; then sent an e-mail direct them to to online survey • Students sent e-mail directing them to web survey

  3. 2007 Technology Poll Background 1817 respondents in total

  4. Response rate

  5. Satisfaction with TELR instructional support services

  6. Communications from the CIO Keep Faculty Informed about Events/Services

  7. Communications from the CIO Keep Staff Informed about Events/Services

  8. Communications from the CIO Keep Grad/Professional Students Informed about Events/Services

  9. Communications from the CIO Keep Undergraduate Students Informed about Events/Services

  10. Ohio State meets your information technology needs

  11. IT was a factor in coming to Ohio State

  12. IT is a factor for remaining at Ohio State

  13. Satisfaction with helpfulness and responsiveness of other IT support resources at Ohio State in 2007

  14. Satisfaction with the Ohio State central e-mail service in 2007

  15. Overall level of satisfaction with IT services at Ohio State in 2007

  16. Familiarity with IT resources

  17. Familiarity with IT resources • Very familiar or familiar with IT resources • 34% Undergraduate students • 33% Graduate/Professional students • 25% Staff • 24% Faculty

  18. Faculty concern about security of electronic data

  19. Faculty concern about privacy of communications

  20. Home Computers • 2007data • 98% Faculty • 99% G/P • 99% U • 94% Staff

  21. Laptop as primary computer among respondents having home computers 2007 data • 46% Faculty • 62% G/P • 62% U • 32% Staff

  22. Windows PC vs. Mac as primary platform • 2007 Mac data • 20% Faculty • 13% G/P • 10% U • 5% Staff

  23. Presence of two or more computers at home in 2007

  24. Laptops as Secondary computers

  25. Use of wireless connection for secondary computer • Over 66% of all groups reported wireless connections for secondary computers in the 2007poll

  26. Mac platform for secondary computer

  27. Presence of home Internet Service Provider (ISP)

  28. Primary home ISP used to connect to university network

  29. Absence of home ISP to connect to university network 2007 data • 6% Faculty • 6% G/P • 3% U • 14% Staff

  30. Undergraduate students with ISP before OSU and retention • In 2007, of the 83% who had an ISP before coming to Ohio State, 46% retained the ISP

  31. Graduate/Professional students with ISP before OSU and retention • In 2007, of the 74% who had an ISP before coming to Ohio State, 42% retained the ISP

  32. Use of home ISP for more than 20 hours per week 2007 Data • 42% U • 40% G/P • 34% faculty • 18% Staff

  33. Use of computer labs by undergraduate students 2007 data 74% <10 hours 19% 10-20 hours 6% 21-60 hours <1% >60 hours

  34. Use of computer labs by graduate/professional students 2007 data 74% <10 hours 14% 10-20 hours 9% 21-60 hours 2% >60 hours

  35. Aware of OSU Central Anti-Spam on Central E-mail

  36. Anti-Spam Service Is Helping Reduce Unwanted E-mail

  37. Aware of OSU Wireless Network on Campus

  38. Activated an OSU Wireless Account

  39. Using an OSU Wireless Network on Campus

  40. Aware of OSU/OIT System Status Page (monitoring E-mail, Carmen etc.)

  41. Experienced a virus on any computer 2007 data • 15% Faculty • 29% G/P • 34% U • 22% Staff

  42. Virus on personal vs. Ohio State computers 2007 data • Student data shows that computer labs tend to almost free of viruses • Faculty (3%) almost no viruses on Ohio State computers • Staff reported slightly more viruses (6%)

  43. Use of personal firewalls 2007 data • 64% Faculty • 68% G/P • 72% U • 62% Staff

  44. Use of PDA’s Overall use of PDA’s 29% in 2005 25% in 2006 23% in 2007

  45. Use of PDA’s with wireless Overall Use of PDA’s with wireless 24% in 2004 29% in 2005 32% in 2006 49% in 2007

  46. Current IT environment supports faculty teaching/instruction

  47. Current IT environment supports graduate/professional students in teaching/instruction

  48. Ability to access Ohio State computing and electronic information from office/lab

  49. Ability to access Ohio State computing and electronic information from home

  50. Ability to access Ohio State information from home in 2007

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