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Organizational Elements That Encourage Transfer:

Organizational Elements That Encourage Transfer:. Knowledge and Knowledge Management. The Learning Organization. The Learning Organization. Learning organization – a company that has an enhanced capacity to learn, adapt, and change

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Organizational Elements That Encourage Transfer:

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  1. Organizational Elements That Encourage Transfer: Knowledge and Knowledge Management The Learning Organization

  2. The Learning Organization • Learning organization – acompany that has an enhanced capacity to learn, adapt, and change • Training processes are carefully scrutinized and aligned with company goals • Training is seen as one part of a system designed to create intellectual capital

  3. Key Features of a Learning Organization

  4. Key Features of a Learning Organization

  5. Knowledge and Knowledge Management • Knowledge refers to: • what individuals or teams of employees know or know how to do (human and social knowledge) • a company’s rules, processes, tools, and routines (structured knowledge) • Knowledge is either: • tacit knowledge, or • explicit knowledge

  6. Knowledge and Knowledge Management • Knowledge management refers to the process of enhancing company performance by: • designing and implementing tools, processes, systems, structures, and cultures • to improve the creation, sharing, and use of knowledge

  7. Knowledge and Knowledge Management • Knowledge management can help companies: • Get products to market quicker • Better serve customers • Develop innovative products and services • Attract new employees and retain current ones by giving people the opportunity to learn and develop

  8. Externalization Socialization Combination Internalization Four Modes of Knowledge Sharing TO Explicit Knowledge Tacit Knowledge Tacit Knowledge FROM Explicit Knowledge

  9. Ways to Create and Share Knowledge • Use technology and software that allows people to store information and share it with others • Publish directories that list: • what employees do • how they can be contacted • the type of knowledge they have

  10. Ways to Create and Share Knowledge • Develop informational maps that identify where specific knowledge is stored in the company • Create chief information officer and chief learning officer positions for cataloging and facilitating the exchange of information in the company

  11. Ways to Create and Share Knowledge • Require employees to give presentations to other employees about what they have learned from training programs they have attended • Allow employees to take time off from work to acquire knowledge, study problems, attend training, and use technology

  12. Ways to Create and Share Knowledge • Create an online library of learning resources such as journals, technical manuals, training opportunities, and seminars • Design office space to facilitate interaction between employees

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