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2. Overview (1/2). Introduction to crisis managementIntroduction to knowledge management and organizational learningKnowledge management matrix. 3. Overview (2/2). Introduction to a research project related to knowledge transfer during crisesKnowledge transfer and crisis managementResearch metho
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1. 1 Knowledge Transfer in Times of Organizational Crisis Presenter:
Wei-Tsong Wang
2. 2 Overview (1/2) Introduction to crisis management
Introduction to knowledge management and organizational learning
Knowledge management matrix
3. 3 Overview (2/2) Introduction to a research project related to knowledge transfer during crises
Knowledge transfer and crisis management
Research methods (case study and system dynamics)
Research findings
Conclusion
Q & A
4. 4 Decay of Organizations Average age of a firm is 18 years (Scholl, 2002)
Why do some organizations manage to survive for hundreds of years while some do not?
Inability of organizations to properly respond to the crises encountered is one major reason
5. 5 What is a Crisis (1/2) An crisis is a (Pearson & Clair, 1998): Low frequency event Difficult to learn about them High consequence event Need to make proper strategic choices in order to ensure the performance of crisis management, and in turn ensure firm survival
