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eBusiness Policy Support Framework

eBusiness Policy Support Framework. Presented to Prof. Dr. Eduard Heindl Presented by Mohammed Riyaz Ahmed, BCM SS 2012. This paper is completely based on the Research study by Rimantas Gatautis , Elena Vitkauskaite. Agenda. Introduction E-Business Impacts

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eBusiness Policy Support Framework

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  1. eBusiness Policy Support Framework Presented to Prof. Dr. Eduard Heindl Presented by Mohammed Riyaz Ahmed, BCM SS 2012 This paper is completely based on the Research study by RimantasGatautis, Elena Vitkauskaite

  2. Agenda • Introduction • E-Business Impacts • ICT Impact on Business Functions • Sectoral Differences in eBusiness Adoption • Geographic dimensions of eBusiness • Role of Governments • Leading eBusiness trends at micro-level • Conclusion

  3. Introduction What do you think is eBusiness? • e-business is • Businesses run on the Internet, • Utilizing Internet technologies to improve the productivity, • Utilizing Internet technologies to improve profitability of a business. • Definition: • Integration of information and communications technologies (ICTs) • into business operations. • Potentially redesigning its business processes around ICT. • Completely reinventing its business model

  4. Impacts on E-Business • The impact of eBusiness can be mapped along three dimensions: • Business functions, • Structure and composition of sectors, and • Regional or spatial aspects of economic and business processes

  5. ICT impact on business functions Observed ICT Impact on the Business • 52% of the companies observed positive • effects from ICT in the area of • Customer Service • In telecommunications, the figure rises • as much as 75% • Only a minority of a report negative • effects in any of the business areas • surveyed. Figure 1: Perceived ICT impact on the business Source:eBusiness W@tch (2006)

  6. ICT impact on business functions ICT Impact in Future • Connectivity and basic ICT • uptake have evidently • progressed since 2005 • By 2007, 77% of all businesses • had a broadband connection • And 77% of businesses were • using the Internet for dealing • with banks Figure 2: Where ICT will have an impact in the future   Source: eBusiness W@tch (2006) • Enterprises started making significant use of e-government services, inspired by progress • in the greater availability and sophistication of online public services • - (Eurostat, Survey on ICT use in EU enterprises)

  7. Sectoral Differences in eBusiness Adoption • ICT related industries • ICT Manufacturing • Telecommunication • Manufacturing • Food & beverage • Pulp & paper • shipbuilding • Footwear • Construction • Service sectors • Tourism • Hospital Activities

  8. Regions: geographic dimensions of eBusiness • firms in Northern European • countries are more advanced than • companies in Southern European • countries • the location of a company is by • no means a reliable predictor of • its level of eBusiness activity, • with the possible exception of • the Nordic countries • the relative performance of • French and Dutch companies is • significantly better if the emphasis • is on larger firms. Figure 3: Average ICT take-up by enterprises (across countries) Source: Commission estimates based on the Eurostat Community Survey on ICT use in EU enterprises. Data refer to all the enterprises, excluding the financial sector. • These benchmarking results suggest a pronounced digital divide between small and large • firms in these countries (European Commision, 2006).

  9. Role of Governments • Improved public procurement practices • e-Government • e-Inclusion • Leading eBusiness trends at micro-level: • Supply chain integration • Better solutions for SMEs • ICT for customer service • Growing maturity of new technologies

  10. Conclusion • To build a healthy business environment for the firms to use ICT • To upgrade the skills of youngsters • To Improve and increase of network infrastructure. • To Get the regulatory infrastructure right for trust, security, • privacy and consumer protection. • To provide the information to the SMEs regarding the benefits • and costs on ICT.

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