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Contact

Contact The email and directory service for the NHS Will Moss – NHS Connecting for Health What is Contact? Contact is the secure, centrally funded email, calendar, fax/SMS and directory service for the NHS What is Contact?

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Contact

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  1. Contact The email and directory service for the NHS Will Moss – NHS Connecting for Health

  2. What is Contact? • Contactis the secure, centrally funded email, calendar, fax/SMS and directory service for the NHS

  3. What is Contact? • Contactis the secure, centrally funded email, calendar, fax/SMS and directory service for the NHS – approved for the transmission of patient data

  4. What is Contact? High level benefits: • One simple (*) email address for your NHS career • Available anywhere • ‘Free’ • 24 x 7 x 365 support • Safe • Self-registration or managed migrations available • (*) eg will.moss@nhs.net

  5. Current Status • 150,000 registered users • 73,000 frequent users • Natural growth: 2,500 new joiners per month • November 2005: 7 million emails received, 10 million sent • Directory: over 1 million entries

  6. Contact functionality • Provides a full business standard email service that can be used with products such as Outlook and Groupwise • Encrypts messages for security • Integrated Calendar, Directory & e-mail • Access to the national Directory and local organisation directory • Outgoing Fax & SMS • Dynamic distribution lists • SPAM filtering • Virus scanning • Generic mailboxes

  7. Contact login

  8. The contact inbox view Logged in/General Navigation

  9. Timed out The timeout - 1 Your session will timeout in 5 minutes Please click here to Continue your session

  10. The timeout - 2 Mail – Check for New Mail

  11. Read an email Mail - View New Mail

  12. Compose an email Mail – Enter Details

  13. Compose an email / SMS / Fax Mail – Enter Details In the ‘To’, ‘Cc’ and ‘Bcc’ fields you can use and mix email addresses, mobile phone numbers (for text messages) and fax numbers

  14. Compose an email / SMS / Fax Mail – Enter Details In the ‘To’, ‘Cc’ and ‘Bcc’ fields you can use and mix email addresses, mobile phone numbers (for text messages) and fax numbers will.moss@nhs.net, 07733305517@sms.nhs.net

  15. The Contact Directory

  16. The Contact Directory Search on: surname, first name, organisation, postcode, email

  17. The Contact Directory – search results Search on: surname, first name, organisation, postcode, email

  18. Mail – Out of Office Message filtering - 1

  19. Mail – Out of Office Message filtering - 2

  20. Calendar Calendar – Accessing

  21. Contact in Outlook Contact in Outlook

  22. Migration • NHS CFH and C&W offer a managed migration service • Centrally funded (NHS England) • Email may be migrated from existing email systems (Exchange, Notes etc) • Minimal disruption with no data loss • Some costs may be incurred locally i.e. staff time, system upgrade

  23. Development Road map • Additional functionality expected in 2006: • Secure link for Blackberry • Smart card log-in • Archiving service

  24. Additional Help • Helpdesk • Call 08453 0 08453 • Email helpdesk@nhs.net • Guidance • User guide at www.nhs.net under the ‘help’ tab • Training package at www.nhscontact.net under the ‘training’ tab • Contact team • Email Willl.Moss@nhs.net

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