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MARKETING BASICS: DOING WHAT WORKS AND ALLOCATING RESOURCES Finding and Using What Really Works Strategy: Focused Execution: Flawless Operations Culture: Performance-Oriented Structure: Fast, Flexible, and Flat Slide 22-7 MARKETING BASICS: DOING WHAT WORKS AND ALLOCATING RESOURCES
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MARKETING BASICS:DOING WHAT WORKS AND ALLOCATING RESOURCES • Finding and Using What Really Works • Strategy: Focused • Execution: Flawless Operations • Culture: Performance-Oriented • Structure: Fast, Flexible, and Flat Slide 22-7
MARKETING BASICS:DOING WHAT WORKS AND ALLOCATING RESOURCES • Allocating Marketing Resources Using Sales Response Functions • Sales Response Function • Maximizing Incremental Revenue Minus Incremental Cost • A Numerical Example of Resource Allocation Slide 22-9
FIGURE 22-1 Sales response function showing the situation for two different years Slide 22-10
MARKETING BASICS:DOING WHAT WORKS AND ALLOCATING RESOURCES • Allocating Marketing Resources Using Sales Response Functions • Allocating Marketing Resources in Practice • Share Points • Resource Allocation and the Strategic Marketing Process Slide 22-12
FIGURE 22-2 The strategic marketing process: actions and information Slide 22-13
FIGURE A The strategic marketing phases and corresponding output reports Slide 22-14
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • The Variety of Marketing Plans • Long-Range Marketing Plans • Annual Marketing Plans Slide 22-15
FIGURE 22-3 Steps a large consumer packaged goods firm takes in developing its annual marketing plan Slide 22-16
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks:The Search for Growth • Porter’s Generic Business Strategies • Generic Business Strategy • Cost Leadership Strategy • Differentiation Strategy • Cost Focus Strategy • Differentiation Focus Strategy Slide 22-21
FIGURE 22-4 Porter’s four generic business strategies Slide 22-22
Wal-Mart and VolkswagenWhich of Porter’s generic business strategiesdo these firms use? Slide 22-23
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks:The Search for Growth • Profit Enhancement Option: Increase Revenues • Market Penetration • Product Development • Market Development • Diversification Slide 22-24
FIGURE 22-5 Profit enhancement options for increasing a firm’s profits Slide 22-25
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks:The Search for Growth • Profit Enhancement Option: Decrease Costs • Economies of Scale/Experience Curve • Other Ways: Layoffs, Training, and/or Quality • Profit Enhancement Option: Do Both Slide 22-26
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks:The Search for Growth • Market-Product Synergies • Marketing Synergies (Rows) • R&D–Manufacturing Synergies (Columns) Slide 22-27
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks:The Search for Growth • Market-Product Synergies • Market-Product Concentration • Market Specialization • Product Specialization • Selective Specialization • Full Coverage Slide 22-28
MARKETING NEWSNET The Strategy Issue for theNew Millennium—Finding Synergies Slide 22-29
FIGURE 22-6 Market-product grid of alternative strategies for a lawnmower manufacturer Slide 22-30
FIGURE 22-7 An ideal merger for Great States to obtain full market-product coverage Slide 22-31
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Some Planning and Strategy Lessons • Big G plus Pillsbury: Synergies, Segments, and Partners • One-Handedness Convenience • Joint Ventures Slide 22-37
MARKETING NEWSNET Keeping Planning Simple at Big G: “One-Handed” ConveniencePlus Cover All the Bases Slide 22-38
THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Some Planning and Strategy Lessons • Balancing Value and Values in Strategic Marketing Plans • Value-Based Planning • Value-Driven Strategies Slide 22-41
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Is Planning or Implementation the Problem? Slide 22-42
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Increasing Emphasis on Marketing Implementation Slide 22-44
MARKETING NEWSNET GE’s Implementation Strategies—How Neutron Jack Became One of the Most Acclaimed CEOs of the 20th Century Slide 22-45
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Improving Implementation of Marketing Programs • Communicate Goals and the Means of Achieving Them • Have a Responsible Program Champion Willing to Act • Product or Program Champion Slide 22-46
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Improving Implementation of Marketing Programs • Reward Successful Program Implementation • Take Action and Avoid Paralysis by Analysis • Foster Open Communication to Surface Problems • Avoid the “NIH Syndrome” Slide 22-47
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Improving Implementation of Marketing Programs • Schedule Precise Tasks, Responsibilities, and Deadlines • Action Item List • Program Schedules • Gantt Chart • Sequentially • Concurrently Slide 22-50
FIGURE 22-E Tasks to complete a term project Slide 22-51
FIGURE 22-8 Gantt chart for scheduling the term project Slide 22-52
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Organizing for Marketing • Line versus Staff and Divisional Groupings • Line Positions • Staff Positions Slide 22-56
FIGURE 22-9 Organization of a business unit in a typical consumer packaged goods firm, showing two product or brand groups Slide 22-57
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Organizing for Marketing • Line versus Staff and Divisional Groupings • Product Line Groupings • Functional Groupings • Geographical Groupings • Market-Based Groupings • Matrix Organization • Category Manager Slide 22-58
THE IMPLEMENTATION PHASEOF THESTRATEGIC MARKETING PROCESS • Organizing for Marketing • Role of the Product Manager • Product Manager • Brand Manager Slide 22-59
FIGURE 22-10 Units with which the product manager and product group work Slide 22-60
THE CONTROL PHASE OF THE STRATEGIC MARKETING PROCESS • The Marketing Control Process • Management by Exception • Measuring Results • Taking Marketing Actions Slide 22-61
FIGURE 22-11 The control phase of the strategic marketing process Slide 22-62
THE CONTROL PHASE OF THE STRATEGIC MARKETING PROCESS • Sales Analysis • Sales Analysis • Sales Component (Microsales) Analysis • Profitability Analysis and ROI Marketing • Profitability Analysis • ROI Marketing Slide 22-64