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WORLD LEADERSHIP FORUM The New Habits of Effective Leadership George Kohlrieser, Ph.D.Professor of Leadership and Organizational BehaviorIMD, Switzerland May 16, 2012Mexico City, Mexico Tel. + 41 (0)21 618 01 73kohlrieser@imd.ch ©George Kohlrieser, Ph. & Ass., 2012.
Never Be Held Hostage I am the master of my fate I am the captain of my soul From “Invictus” by William Ernest Henley
Thoughts on Leadership At the end of the day you bet on people, not strategies. Larry Bossidy, CEO, AlliedSignal
8 Pillars of High Performance Leadership • Leading from the Mind’s Eye The power of focus • Cycle of Bonding Motivation, Inspiration, Resilience • Leader as Secure Base Creating Trust to Drive Change • The Power of Language Influencing & Persuading • Conflict Resolution Resolving Differences • Power of Dialogue Building Bridges with Common Understandings • High Impact Negotiation The Art of Concession-Making • Managing Emotions Creating High Energy
Leading from the Mind’s Eye STATE RESULTS MIND’S EYE PAST EXPERIENCES FUTURE Keeping Your FOCUS Negative Focus (Pain) Positive Focus (Benefit) Playing not to Lose Playing to Win
Do People Naturally Resist Change? • People do not naturally resist change; they resist the painof change and the fear of the unknown. • The neuron system of the brain is hardwired to seek expansion through curiosity, exploration, learning, and change. • When leaders are a secure base and trustworthy, followers will trust the leader to guide them through the change. • People resist being changed – “reactance” and lack of influence. • When understanding and seeing the benefit of the change, most will embrace the pain of change. • There is always a benefit in every change – can we find it?
What does Playing to Win Mean? Ref: Kohlrieser, Coombe & Goldsworthy
The Big Question! ? What is a person’s true potential ?
Cycle of Bonding Attachment (comfort) Bonding (interest) Grief (identity) Separation (preparation)
Stages of Grief Denial Gratitude Protest - Anger Forgiveness Sadness - Missing New Attachment Or Renewal Fear Terror Panic Acceptance Rationalization
What is a Secure Base? “A Secure Base is a person, place, goal or object that provides a sense of protection, gives a sense of comfort and offers a source of energy and inspiration to explore, take risks and seek change.”
Secure Base Leadership The way a leader builds trust and influences others by providing a sense of protection, safety and caring, and by providing a source of inspiration that together produce energy for exploration, risk taking and seeking challenge. DARING Risk Challenge Exploration Unleashed Potential Energy Inspiration Achievement CARING Security Protection Comfort Ref.:G. Kohlrieser, D. Coombe & S. Goldsworthy