When You Call 911

1. When You Call 911 Emergency Medical Technicians - Paramedics

2. Emergencies • Accidents • Allergic reactions • Bleeding, uncontrolled • Breathing difficulty • Broken bones • Burns • Heart attack • Overdose • Stroke • Unconsciousness Almost everyone finds themselves in need of emergency services sometime in their life.

3. Emergency Medical Service Providers • City or county government • Fire department • Hospital • Private ambulance service • Or a combination of the above EMScare may be provided by a:

4. Emergency Medical Service Responders • Paramedics • EMT-I - Emergency Medical Technicians - Intermediate • EMT - Emergency Medical Technicians - Basic • ECA - Emergency Care Attendants EMS responders are generally categorized as:

5. Emergency Medical Service Dispatchers When you call 911, an Emergency Medical Services Dispatcher will answer.

6. Emergency Medical Service Dispatchers • Calm the caller • Get needed information about the emergency • Send the Emergency Medical crew to the scene of the emergency • May give the caller instructions to help stabilize the patient until help arrives The dispatcher will:

7. EMS providers respond to emergency scenes in several ways: • First Responders – generally smaller, quick vehicles that can easily negotiate traffic. • Equipped with basic first aid tools. • Ambulances – Mobile ICUs. Equipped with advanced life saving supplies and equipment. • Transports patient. • Aircraft – Includes fixed-wing or helicopters. • For quick and/or long distance transportation. • Fire Engines – Carry equipment for heavy rescue and extrication. • For example: Jaws of Life®

8. Emergency Departments Medical care continues when the patient arrives at the Emergency Department.

9. Features of Emergency Departments • Physicians trained in Emergency Medicine • Nurses trained for trauma care • Support Staff • Emergency Medical Technicians • X-ray Technicians • Respiratory Technicians • Specialized trauma equipment