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HR – Dismissal

HR – Dismissal . Case Study . CASE STUDY . Ms Heffernan Employed by Dunnes Stores Started in 1999 Issued with employee handbook which outlined the company’s rules and procedures. . Dunnes Stores Loyalty Card . Ms Heffernan had accrued €110 on her card from customer purchases

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HR – Dismissal

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  1. HR – Dismissal Case Study

  2. CASE STUDY • Ms Heffernan • Employed by Dunnes Stores • Started in 1999 • Issued with employee handbook which outlined the company’s rules and procedures.

  3. Dunnes Stores Loyalty Card

  4. Ms Heffernan had accrued €110 on her card from customer purchases • It was explicitly stated in the contract that staff members could not use their club cards when on duty

  5. Disciplinary Hearing • At her disciplinary meeting Ms Heffernan said she was very sorry about what happened and that it was out of her character • And that other employees had done it also

  6. Gross Misconduct • The store manager decided after reviewing both the number and the size of the transactions stated that he had no option but to terminate her employment

  7. Ms Heffernan Appealed the decision with Dunnes • No appeal hearing was given • Instead the Regional Manager for the company wrote to her confirming the decision to terminate her employment

  8. Do you think that Ms Heffernan deserved to loose her job on a gross misconduct charge?

  9. Homework • See handout for details • Write a brief summary of tribunal appeal in the case of Ms. Heffernan • What are the Key guidelines that employers should follow?

  10. Blog as Requested • http://hr2ndyear.wordpress.com/ • Here you will find: • Additional Readings • Class notes • YouTube Clips • Resources For HR topics

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