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Open Government Directive February 17, 2010, Workshop

Open Government Directive February 17, 2010, Workshop. Team 2 Easy to Implement and High Impact Ideas. Complementary Concept. Public: Responsive, Engaging. Internal: Workforce Culture, Networking, Skills. Idea 1:Practice what we Preach. Goal:

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Open Government Directive February 17, 2010, Workshop

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  1. Open Government Directive February 17, 2010, Workshop Team 2 Easy to Implement and High Impact Ideas

  2. Complementary Concept Public: Responsive, Engaging Internal: Workforce Culture, Networking, Skills Open Government Directive Workshop Team 2

  3. Idea 1:Practice what we Preach • Goal: • Improved framework for transparency, engagement, collaboration • Issues: • Distributed workforce, field locations • Need buy in Open Government Directive Workshop Team 2

  4. Idea 1A: Rules of engagement • Executive-sponsorship and champions • Workforce awareness of responsibilities • Short-term Open Government Directive Workshop Team 2

  5. Idea 1B: Workforce Development • Communities of practice • Top down • Bottom up Open Government Directive Workshop Team 2

  6. Idea 1C: Technology • Communities of practice platform • Ideation tool • Webinars • Video Open Government Directive Workshop Team 2

  7. Idea 2: Public Engagement Model • An Analogy: What Would a Business Do? • Start by thinking about government as a storefront. • You need marketing - > explain what you do • Be easy to find/access -> social media/websites • Make your product known and understand • Handle customer service Open Government Directive Workshop Team 2

  8. The Process • Listen -> Synthesize -> Triage -> Track -> Respond -> Share -> Report. Monitor -> Open Government Directive Workshop Team 2

  9. Idea 2A: Listening Tool • Listening seeking input • Channel integration • Find pain points by aggregating citizen data • Tools to gather citizen sentiment Open Government Directive Workshop Team 2

  10. Idea 2B: Pro-Active Engagement • Be pro-active. • use media monitoring to get ahead of the concerns of the public • Invite continued comment on initiatives Open Government Directive Workshop Team 2

  11. Idea 2C: Improve Participation • Participation. • Look for policy solutions from citizens • Get enforcement assistance from public • Balance: finding the real public Open Government Directive Workshop Team 2

  12. Idea 2D: Public Access • Accessibility. Open Up. • Using electronic tools for citizen outreach • Find innovative methods for enhancing internal and external collaboration Open Government Directive Workshop Team 2

  13. Idea 2E: Measurement • Efficiency. Prove you are successful. • Streamline the ways to connect with the public Open Government Directive Workshop Team 2

  14. Tim Bertrand Pat Bonner Bill Brantley Rachel Bocchino Holly Davis Matt Fella John Kamensky David Kuehn Dave Lewan Moshay Simpson Niel Sroka Elizabeth Velo Jeff Walpole Introducing Team 2 Open Government Directive Workshop Team 2

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