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LIS 549 U/TU: Intro to Content Management Fall 2003 * Bob Boiko * MSIM Associate Chair. CM And the Org. How do orgs come to CM?. A global retailer A Fortune 50 technology company A non profit portal A leading software manufacturer A public agency. A Global Retailer.
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LIS 549 U/TU: Intro to Content ManagementFall 2003 * Bob Boiko * MSIM Associate Chair CM And the Org
How do orgs come to CM? • A global retailer • A Fortune 50 technology company • A non profit portal • A leading software manufacturer • A public agency LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
A Global Retailer • Lots of existing systems to integrate • A major merger to accommodate • Support for Corp and the stores • Management confusion (document, content, asset) • Need to prove ROI to get $ Transcend the Catalog LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
A Fortune 50 Technology Company • Enormous diversity of authors • No enterprise-wide organization • Lots of existing implementations • Ownership confusion (IT, Corp, Biz units) • Need to distribute contribution and publishing Coalesce the Enterprise LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
A Non Profit Portal • Need to leverage capitol now against running expenses later • Need to build comprehensive but extensible metadata model • Have to convert and tag lots of initial content • Have to envision, build and support true community Seed a Community LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
A Leading Software Manufacturer • Lots of smart people with their own home grown systems • Lots of outputs and needs for sharing • Need to create an enterprise representation of content types and their structure • Need to begin to drive not follow content creation Rationalize Content Creation LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
A Public Agency • Funding by levy • Just entering the digital age • Competing siloed data initiatives • Want an “Information Commons” • Religious techies Create an Info Commons LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
What’s a CM strategy like? • Business • Content • Technology • Process LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
Base it on real business need Know where you are at and where you are going Business LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
Know your pain Organize and standardize content Content LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
Move Content Standardize Input and Output Technology LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair
Plan before you build before you plan again Take an enterprise perspective Process LIS 549 U/TU: Intro to Content Management * Fall 2004 * Bob Boiko * MSIM Associate Chair