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UNDP/GEF DANUBE REGIONAL PROJECT. From the start! Communicating strategically. Paul Csagoly UNDP-GEF DRP Communiocation Expert IW Learn Workshop Vienna, January 19, 2006. In the beginning…. WWF commissioned for Comms Strategy in 2002 ‘Living document’ Focus on how to:
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UNDP/GEF DANUBE REGIONAL PROJECT From the start! Communicating strategically Paul Csagoly UNDP-GEF DRP Communiocation Expert IW Learn Workshop Vienna, January 19, 2006 DRP Overview October 2005
In the beginning… • WWF commissioned for Comms Strategy in 2002 • ‘Living document’ • Focus on how to: • use comms as a project tool • communicate what DRP is and does – why?... DRP Overview October 2005
It’s a complex project! • 60 - 80 technical sub-projects • 130 grants • 13 countries • Danube impacts on Black Sea • Link with larger WB project • Many partners and players • Need comms to simplify! DRP Overview October 2005
Communicate 6 key DRP project goals Brochure for China GEF conference forced quick thinking, clear messages • reduce nutrient pollution • reduce toxic pollution • improve water services • strengthen agro policy • provide RBM tools • protect wetlands DRP Overview October 2005
Desired Outcomes 1: Increased stakeholder awareness of DRP, six key goals and activities 2: Focus on one goal - reducing nutrient pollution from agriculture DRP Overview October 2005
Desired Outcomes 3: Increased public awareness about big picture • What’s a basin, nutrients, ICPDR, WFD? 4:Internal communications support for select DRP projects DRP Overview October 2005
Other strategy parts • Target audiences • Main messages • Delivery mechanisms (products and activities) • Monitoring and Evaluation DRP Overview October 2005
Communicating the DRP - basic products • Visual identity and strapline • Brochures • Website • Presentation • 1000s of photos! DRP Overview October 2005
Results: ICPDR-related • Danube Watch (design and stories) • Danube Day and art competition • Raise awareness of Danube issues, solutions and ICPDR • Funding ICPDR publications, materials • Capacity-building • Media support (press releases) DRP Overview October 2005
NGO support • Enhances NGO projects • Strategic help • DEF campaigns (local, international) • Regional grants • Other DEF support • Visual identity, branding • Media support (press releases) • Funding publications DRP Overview October 2005
Agriculture and pollution • Farmers, NGO grants, federal agro ministries • Early reports – thick, technical, not widely disseminated • Identify ‘news/tools’ (new information, recommendations, partnerships) • Re-package and disseminate (Fact Sheets, stories, Danube Watch, media) • Encourage maximum use and application • Now • Communications Strategy • Media support • Disseminate news/tools DRP Overview October 2005
Tariffs and charges • Help municipalities improve wastewater treatment • Work with project manager • Strategy targets utility managers • Ensure maximum dissemination, awareness, use of results/tools • “We know your needs, here’s how we can help” DRP Overview October 2005
Main Lesson: Take comms seriously • Sub-projects comms -- not seen as key project tool from start. Not strategically planned, budgeted, resourced enough. • Reactive • Poster, brochure, 1 workshop enough? • National newspaper story? • Poor dissemination, awareness, and use of results/tools DRP Overview October 2005
Main Lesson • Getting project managers to strategize • What does it mean? • Believe they already do it • Think it’s extra work DRP Overview October 2005
Main Lesson • Explain, convince, train, apply • Complex and time-consuming process • Hard to transfer in 2 hours to large group with various backgrounds and different languages • Human contact, small group, ample time! • IW Learn mobile trainers enhance manual? DRP Overview October 2005
More Lessons • Multi-country basin needs organized network of implementers to deliver consistent messages • Hard to spark interest about nutrient pollution – sounds ‘nutritious’. Link to issues like drinking water, flood prevention, EU law DRP Overview October 2005