Miken Specialties, ltd. M.S.M. (Miken System Management)

1. Ver. 11.1 Miken Specialties, ltd.M.S.M.(Miken System Management) Servicing the Texas Gulf Coast and Louisiana Industrial Insulation, Scaffolding & Roofing M.S.M. Program Next

2. T.O.C. Ver. 10.4 Customer Request for Service Pre-Job Planning Pre-Job Meeting With Customer Project Completion Total Quality Management/ System Safety Establish Workforce Project Execution Workforce Mobilization Previous Define Job Description

3. Customer Request for Miken Specialties, ltd. Service Construction Maintenance Previous

4. Customer Request forConstruction Service Award Notification Work Order/Purchase Order Obtained Issue Sub-Contractor Purchase Order Sub-Contractor? Approved? Yes Yes No No Qualify Sub-Contractor Pre-Job Planning (Via Table of Contents) In-House Pre-Job Meeting with Sub-Contractor Previous

5. Customer Request forMaintenance Service Customer Determines Need For Scaffold Schedule Revised Daily From 2:30 pm – 3:00 pm For Next Day’s Work Open Plan Yes No Foreman Prints Out Schedule Call In Yes No Foreman Revises Schedule With Crewleader and Assigns Work Service Group Yes No Crewleader Takes Schedule and Crews and Goes To Jobsite Turnaround Schedule No Yes Previous

6. Pre-Job Planning Pre-Job Planning and Job Set Up Maintenance Yes No Complete Construction Field Packet Pre-Job Meeting with Customer (Via Table of Contents) Construction No Yes Previous

7. Pre-Job Meeting with Customer Pre-job Meeting With Customer? Pre-job Meeting Required Construction Maintenance No Yes Yes No Has A Need For Pre-job Meeting Been Determined Complete and Review Customer Pre-job Checklist No Yes Follow Planning Tools/JSA Checklist Supervision/Crew Attends Meeting With Customer Previous

8. Determination For Pre-job Meeting Job require critical planning Does Customer Request Meeting Is job over 5 days long Job require Non-routine PPE No No No Yes Yes No Yes Yes Job requires day and night shifts Job require over 12 workers No pre-job meeting needed No No Yes Yes Pre-job meeting needed Previous

9. Establish Workforce Is Current Workforce Adequate to Man the Project? Review Qualifications and Training Requirements Utilize Current Crews Yes No Is Workforce Available From Other Sites? Follow Employee Transfer Process Yes No Submit Request for Personnel to HR Hire Personnel (New Hire Process) Define Job Description (Via Table of Contents) Previous

10. Employee Transfer Process Site Supervisor Request For Transfer of Personnel Transfers Are Identified Transfer Slips Completed For Each Employee by Current Supervisor Current Supervisor Sends Copy To Accounting/Payroll Current Supervisor Gives The Original to The Employee HR Receives and Sends Employee Profile To the New Supervisor Accounting/Payroll Forwards Copy To HR Employee Gives The Original To The New Supervisor Requesting Personnel Supervisor Receives Employee Profile On Newly Transferred Employee Process Complete New Supervisor Files Slip On Site For Record Retention Previous

11. Transfer Slip Previous

12. New Hire Process Application And Qualifications Are Reviewed (Qualifications are biased on job description) Applicant Meets Qualifications For The Job Employee Completes Application Applicant Called In For An Interview Applicant Interviewed Yes Application Filed For Future Openings No Success Full Completion Of Exam Work History Verified Comprehensive Test Administered Conditional Job Offered Review Fair Credit Act Yes No Yes Success Full Completion Of Retest Authorization to Request and Obtain Information Retest Administered A1 No Hiring Stops A2 Previous

13. Define Job Description Production Safety Administrative Previous

14. Production Job Description Scaffolding Insulation Roofing • Scaffolding Superintendent • Insulation Superintendent • Roofing Superintendent • Scaffold Builder Foreman • Insulation Foreman • Roofer Foreman • Scaffold Builder Specialist • Insulation Specialist • Scaffold Builder Craftsman • Insulation Craftsman • Scaffold Builder Apprentice • Insulation Apprentice • Scaffold Builder Helper • Insulation Helper • Roofer Helper Previous

15. Safety Job Description • Corporate EH&S Manager • EH&S Assistant/Worker’s Compensation Administrator • Field EH&S Representative Previous

16. Administrative Job Description • Quality Coordinator • Material Distribution Warehouse Foreman • Estimator • Material Distribution Warehouse Administrative Assistant • Human Resources Recruiter • Material Distribution Warehouseman • Administrative Assistant • Material Distribution Warehouse Mechanic • Material Distribution Warehouse Driver Previous

17. New Hire Process Continued Drug Screen/Alcohol Test Results Negative Consent Of Drug Screen/Alcohol Test Form Complete Drug Screen/Alcohol Test Administered Employee Brings Back Verification Page A1 Yes No A2 Contractor Safety Council Classes Scheduled (Basic, Site Requirements) Copies Of Cards Obtained Background Screen Verified In-House Orientation Administrated Have Employee Fill Out Paper Work Employee Sent To Plant For Badging Hire Slip And Employee Sent To Job Site Time Card Issued Previous

18. In-House Orientation • Employee Reviews Handbooks • Train Employee on Required Documents • Training Video “The Only Two Hands You’ve Got” • Fill Out Fall Protection Log • File All Documentation Previous

19. Miken Specialties, ltd. handbooks Previous

20. Required Forms • At-risk Employee Packet • At-risk Employee checklist • S.T.A.C card • Miken Specialties, ltd. Employee Indoctrination Form (with craft specific Attachments) • Emergency sticker for hard hat • MSA checklist • New hire checklist • Employee Handbook Receipt Previous

21. “Employee Indoctrination” form withcraft specific attachments General Employee Indoctrination form Insulation specific attachment Scaffolding specific attachment Roofing specific attachment Previous

22. Emergency Sticker Previous

23. Handbook Receipt Previous

24. Documents To Be Filed • At-risk card • At-risk checklist • S.T.A.C card • Miken Specialties, ltd. Employee Indoctrination Form (with craft specific Attachments) • MSA checklist • New hire checklist • Fill Out Fall Protection Log • Employee Hand Book Receipts Previous

25. New Hire Process Paper Work • Authorization to Obtain a Consumer Report • W-4 Form • Property Agreement • Skills Assessment Program Record Release • I-9 Form • 401(K) Savings and Incentive Plan Form • Authorization to Release Information • Employers Notice to New Employee • Substance Abuse Policy • Benefit Notification Forms • Dow Badge Request Form Previous

26. Benefit Notification Forms • Foremen/Assistant Foremen • Crewleader • Hourly Personnel Previous

27. Hire-in-slip Previous

28. Time Card Previous

29. Define Job Description Production Safety Administrative Previous

30. Production Job Description Scaffolding Insulation Roofing • Scaffolding Superintendent • Insulation Superintendent • Roofing Superintendent • Scaffold Builder Foreman • Insulation Foreman • Roofer Foreman • Scaffold Builder Specialist • Insulation Specialist • Scaffold Builder Craftsman • Insulation Craftsman • Scaffold Builder Apprentice • Insulation Apprentice • Scaffold Builder Helper • Insulation Helper • Roofer Helper Previous

31. Safety Job Description • Corporate EH&S Manager • EH&S Assistant/Worker’s Compensation Administrator • Field EH&S Representative Previous

32. Administrative Job Description • Quality Coordinator • Material Distribution Warehouse Foreman • Estimator • Material Distribution Warehouse Administrative Assistant • Human Resources Recruiter • Material Distribution Warehouseman • Administrative Assistant • Material Distribution Warehouse Mechanic • Material Distribution Warehouse Driver Previous

33. Workforce Mobilization Is Employee a New Hire? Receive Employee Employee Enters “At Risk” Program Yes No Is Employee Currently Working at Another Facility? “At Risk” Employee Assigned a “Buddy” Yes No Is Employee a Current “At Risk” Employee? Foreman Defines Expectation with all “At Risk” Employees Yes No Guest In-House Training Block Indoctrination/Orientation Previous Complete Job Safety Analysis

34. Project Execution • Construction/Site Manager • Superintendent/General Foreman • Foreman/Zone Foreman • Crewleader • Crew • EH&S Representative • Auditor Previous

35. EH&S RepresentativeResponsibilities Safety Meeting Process Site EH&S Audit Process EH&S Investigation Process EH&S Training Process EH&S Record Retention Process Previous

36. Safety Meeting Process Safety Meeting Receive Topic From EH&S Manager Conduct Safety Meeting Document Safety Meeting File Safety Meeting Previous

37. Site EH&S Audit Process Audits SEAP Audit SOIC Review Audit with Crew Track SOIC Communicate Audit Results to Foreman Submit SOIC to B-101 Weekly Recommend Corrective and Disciplinary Action Instruct B-101 to save all cards Enter SEAP Audit into Data Base Previous

38. EH&S Investigation Process Complete Incident Investigation Checklist Incident Investigation Submit Checklist to EH&S Manager Submit Preliminary Report to Dow EH&S Assist/Conduct Preliminary Investigation Set investigation date within 5 days Assist/Conduct Investigation Submit Final Packet to Corporate Office Finalize and Submit Packet to Dow within 5 days Previous

39. EH&S Training Process Training Scheduled Monthly Training Receive Training Topic from EH&S Manager Conduct Monthly Training Conduct Training Document Monthly Training Document Training File Training File Training Previous

40. EH&S Record Retention Process Record Retention Submit copy of monthly training to Corporate Office File Safety Meeting in Site File Enter SEAP Data Submit SOIC to B-101 Submit Investigation Packet to Dow and Corporate Office Enter Training in Training Data Base Submit Data to Corporate Office Instruct B-101 to save all SOIC File Completed SEAP’s File SOIC Previous

41. Total Quality Management/System Safety • Safety Meetings • Substance Abuse Program • EH&S Guidelines • OFI Suggestion Program • Employee Handbooks • KPIs/Measurements • Incident Reporting • Audit Process • Employee Recognition • Progressive Discipline • Training Requirements • Hazard Analysis • Workforce Development • Safety Alert Memos • Environmental Management • News Letters Previous

42. Safety Meetings • Daily Tailgate Meeting • Weekly Scaffolding JSA Review • Weekly Insulation JSA Review • Weekly Roofing JSA Review • Quarterly Kickoff Meeting • Safety Alert Memos Previous

43. EH&S Guidelines (Click Icon To Continue) Previous

44. Dow Chemical Texas Operations Administration Manual • Administration Manual Presentation • Contractor Safety Contact Administration Manual Use and Knowledge Policy • Texas Operations Administration Manual Practice Quiz Previous

45. Miken Specialties, ltd. Handbooks Previous

46. Incident Reporting • Incident Management Overview Process • Call-In Reporting Protocol • Non-Work Related/Late Reporting Incident Management Process • OSHA Reportability Determination Process Previous

47. Incident Management Overview Process Incident from Site Level Reported Follow Incident Notification Process Follow Post Incident Evaluation Process Follow Incident Report/Documentation Process Incident Management Overview Process Complete Previous

48. Incident NotificationProcess Incident Occurs Employee Notifies Supervision Lead/Supervisor Notifies Superintendent Notifies Onsite Safety Notifies Block Personnel Customer Representative Site Manager Notifies Senior Safety Notifies Customer Safety Representative Previous A1 A2

49. Customer Representative Notification BP Texas City Dow Freeport Dow Seadrift Dow St. Charles Previous

50. Incident NotificationProcess Continued A1 A2 Sr. Manager Notifies Company EH&S Director Notifies General Manager Notifies Owner Previous