Personnel Development in Higher Education Speaker: Ute Nitschke

1. Personnel Development in Higher EducationSpeaker: Ute Nitschke Goodpracticefrom Germany

2. AGENDA • Overviewofhighereducationsystem in Germany • Strategic human resourcemanagement & personneldevelopment • Case studyfrom a publicuniversity (overview) • Case studyfrom a privatelyhelduniversity (detail) Personnel Development in Higher Education – Good practice from Germany - Speaker: Ute Nitschke

3. Speakers relevant experiences • M.Ed. & M.Sc. in psychology • > 10 yearsofexperience in human resourcemanagement (HRM) & organizationaldevelopment • 5 yearsexperience in HRM & organizationaldeveopment in highereducationinstitutions • 9 yearsteachingexperienceat different universities (Germany & Austria) in different studyprogrammes (businessadministration, businesspsychology, psychology) Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

4. Overviewofhighereducationsystem in Germany

5. Numberofstudents in Germany Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

6. Numberofuniversities Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

7. Importantdistinctions • Universities vs. universitiesofappliedsciences • Bothtypesofinstitutiongrantbachelor & masterdegrees • Only a smallnumberofuniversitiesofappliedsciencescangrant Ph.D.-titles • Different requirementstoobtain a professorship • Focus Universities: strong focus on researchandpublications Universitiesofappliedsciences: teachingandeducation • Public vs. private institutions • Public HEI: professorsarecivilservants • Private HEI: professoresareemployees Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

8. Numberofprivatelyhelduniversities • 109 highereducationinstitutionsareprivatlyheld in total (2012/2013) • 12 universities • 97 universitiesofappliedsciences • About 5% of total numberofstudentsstudyatprivatelyhelduniversities Personnel Development in Higher Education – Good practice from Germany - Speaker: Ute Nitschke

9. HRM at German HEI Personnel Development in Higher Education – Good practice from Germany - Speaker: Ute Nitschke

10. Strategic Human Resource Management andPersonnel Development

11. Functionsof HRM (at HEI) Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

12. Development oftheroleof HRM departments Todays dominant view Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

13. Strategic HRM • HRM asorganizationalfunctionthatsupportsthat an organizationreachesitsgoals • HRM activitiesdifferfor different employeegroupsaccordingtothestrategicimpactofrespectiveemployeegroup • HRM aspartnerthatactivlydrivesandfosterschange Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

14. HRM architecture Corporate strategy Qualitative & quantitative personnelplanning & differentiationofworkforceaccordingtotheirstrategicimpact & availabilityatlabourmarket Employeegroup2 Employeegroup3 Employeegroup 1 Employeegroup4 Recruiting & personnelselection Recruiting & personnelselection Recruiting & personnelselection Recruiting & personnelselection Organizational design HRControlling Training & Development Training & Development Training & Development Training & Development Personnelassessment & appraisal Personnelassessment & appraisal Personnelassessment & appraisal Personnelassessment & appraisal Culture Management Organizational Learning Compensation & benefits Compensation & benefits Compensation & benefits Change Manage-ment & supervisionoftransformationprocesses Working conditions & healthyworkplace Compensation & benefits Employerbranding Other HRM measures Other HRM measures Other HRM measures Other HRM measures Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

15. ProcessofSHRM Definition oforganziationalstrategy Qualitative & quantitative personnelplanning & differentiationofworkforceaccordingtotheirstrategicimpact & availabilityatlabourmarket Development of HRM processesthatcorrespondtoorganizationalstrategy Development of HRM measuresfordefinedemployeegroupsthatcorrespondtoorganizationalstrategy Development ofperformancefigures Sustainableimplementationofdefined HRM measuresandprocesses Monitoring/ HRM-Controlling & reacting on strategicalchanges Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

16. Case Study from a privatelyhelduniversity

17. Strategic challengesforpublic HEI • Greaterautonomy • Increasedcompetition • Need todevelop an organizationalprofile/ brand • Diversity • Internationalisation Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

18. Case study – publicuniversity • Name: Goethe University • Location: Frankfurt a.M. • Foundation: 1914 • Numberofstudents: 42.000 • 16 faculties • Excellent internationalreputation Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

19. Target groupsofpersonneldevelopmentat Goethe university Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

20. Programmes andpersonneldevelopmentmeasuresforthe different targetgroups Non-academicemployees Managers & executives Future scientists Professors Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

21. Case Study from a privatelyhelduniversity

22. Case study – Private HEI • Name: University ofappliedmanagement(Hochschule für angewandtes Management, short „HAM“) • Location: Erding, Bavaria (Campuses in Berlin & Unna) • Foundation: 2004/2005 • Numberofstudents: 2.500 (2013/2014) • Focus on economicstudyprogrammes (businessadministration, businesspsychology, sportsmanagement) • 4 faculties • Specificcharacteristic:semivirtual/ blendedlearningformat Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

23. Strategic challenge • Rapid organizationalgrowth • High numberofnewhires Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

24. Strategic needs • Onboardingofof a high numberofnewprofessors • Comprehensivetraining in different topicsnecessary • Didactical (virtualteaching, onsiteteaching) • Research • German highereducationpolicy Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

25. Personneldevelopmentmeasure • Implementation of a comprehensiveonboardingprogrammewith different components: Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

26. Goals oftheprogramme • Orientation & welcomefornewemployees • Strengtheningcompetences (didactics, research) • Quality assurance (especially in teaching) • Networking fornewprofessors • Signallingeffect (showingimportanceofpersonneldevelopmentat HAM) Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

27. Training programme • Semivirtualtraining • 3 dayonsitetraining • E-learningplatform • 4 Modules • Learning & teaching • Research • Organizationalinformation • Higher educationpolicyin Germany Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

28. Peer Coaching • Peer Coaching offersthepossibilitytoexchangeexperiencesamongcolleagues • Focus: exchangingexperiencesandbestpractices in semivirtualteaching • 2 personal meetingsof a cohortofnewprofessors& newsforum on Moodleplatform • Time duration: first 12 monthsofprofessorship Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

29. Mentoring • Every newprofessorhas an experiencedprofessorasmentor. The mentoriscontactpersonfor all questionsconceringtheprofessorship • Topics: • Didactics • Organizationalissues • Research • Measure on demand • Time duration: first 12 monthsofprofessorship Personnel Development in Higher Education - Best practice from Germany - Speaker: Ute Nitschke

30. Other projectsandpersonneldevelopmentmeasures Academic staff • Research trainingprogrammeforprofessorsandacademictalents • Semivirtualtrainingforavocationallecturers • Didacticalhandbook • Definingcareerpathes Non-academicstaff • Implementation of a yearlyperformance & developmentdialoguefor non-academicstaff/ administrationemployees • Training forconductingperformancedialoguesformanagers in adminstration • Onboardingguidelinefornewemployees in administrationdepartments • Series oflectures on different topicsforadministrationemployees (institutionalaccreditation, coachingofstudents...) • Definingcareerpathes Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

31. Conclusion

32. Howtodevelop a universitiesstrategic human resourcearchitecture • Define relevant employeegroups (accordingtoorganizationalstrategy) • Definegoalsof HRM/ personneldevelopmentmeasures • Design adequatemeasuresandprogrammes (alignedwithorganizationalstrategy & goalsofmeasures) • Execute measures & programmes • Evaluatemeasures & programmes Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

33. Examplefor HEI in CA • Adressedproblem: Agingworkforce(Tempus study on HRM in HEI, 2012) Personnel Development in Higher Education - Best practice from Germany - Speaker: Ute Nitschke

34. Whatto do? Personnel Development in Higher Education - Best practice from Germany - Speaker: Ute Nitschke

35. Rolesof HRM departments • Analyzer • Facilitator • Creator • Department thattakesactiveactions Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

36. Tempus – Recommendationsfortraining in Central Asian HEI (2013) • Training shouldbeadaptedto individual needs • Training shouldbedeveloped in prioritytoadminstrativeandmanagementstaff • Training shouldnot relyonly on European programmes Personnel Development in Higher Education - Good practice from Germany - Speaker: Ute Nitschke

37. Conclusion • Applyingprincipalsandtoolsofstrategic human resourcemanagementcanhelp HEI in Central Asiatoreachtheirgoals • Putting a strong focus on personneldevelopmentfor HEI employeescanincreasetheperceivedattractivenessofjobs (see Tempus study 2012) Personnel Development in Higher Education - Best practice from Germany - Speaker: Ute Nitschke