LYNX A Regional Transportation System

1. LYNXA Regional Transportation System Lisa Darnall Chief Operating Officer LYNX July 14, 2010

2. History 1931 – Orlando Transit Company founded 1971 – Orlando Transit Company granted Grayline Charter license 1972 – Interlocal Agreement signed with Orange, Seminole and Osceola counties to form OSOTA. 1984 – The business name changed to Tri County Transit

3. History 1992 – The business name changed to LYNX LYNX was named Community Transportation Coordinator for Central Florida becoming the first regional CTC in the state Paratransit Service called A+ Link 1994 – OSOTA d/b/a LYNX merged with Central Florida Commuter Rail Authority to become the Central Florida Regional Transportation Authority d/b/a LYNX 2002 – Increased funding and paratransit service improvements resulted in a name change to ACCESS LYNX

4. LYNX Overview • 2,500 square mile service area • Serving Orange, Osceola and Seminole counties • LYNX Board of Directors represent our primary funding partners: • Orange • Osceola • Seminole • City of Orlando • FDOT

5. LYNX Services In Region Services • Fixed Route Bus Service 80,534 average trips per day • Vanpool/Carpool 694 average trips per day • Flex Service 436 average trips per day • Paratransit - ADA, TD and Medicaid 2,100 average one-way passenger trips per day

6. LYNX Services Beyond Region Services • Express service from Volusia and Lake counties • Fixed route, flex and paratransit service from Polk County • Medicaid Paratransit Services throughout the state

7. What it means to be a regional transportation provider Customer • Cross jurisdictional boundaries using the same provider • Cross jurisdictional eligibility advantages • Regional consistency – fares, policies & procedures, customer service

8. What it means to be a regional transportation provider Business • Economies of scale • The volume of trips allow the draw down of additional Federal funding • Larger pool of manpower resources • Larger pool of vehicles to schedule and dispatch • Consolidated call center and dispatch operation • Successful in competitive grant requests

9. Funding for Paratransit ADA • 10% of our federal formula funds • Funding partners and passenger fares TD • 10% local match (collected through passenger fares) • 90% Transportation Disadvantaged Trust Fund Medicaid • Agency for Healthcare Administration

10. How funding works in a regional system ADA • Based on jurisdiction of each customer’s residence, charge trips to the appropriate County regardless of origin or destination • Each jurisdiction pays their fair share TD and Medicaid • Provide as many trips as possible, regardless of jurisdiction, with available funding

11. Successes • Started as a regional system • Increased efficiencies through centralized call center, scheduling and dispatch operations • Increased service productivity and service efficiencies • Regional system lets customer travel freely within the region with one trip request • One provider

12. Challenges • The need to provide data by county and urbanized areas • Trip distances increase costs • Increased deadhead miles due to large service area • Jurisdictions need to agree on how the systems is operated • All available funding resources need to be part of the coordinated system

13. Future Plans

14. Thank You Contact Information Lisa Darnall Chief Operating Officer 455 N. Garland Avenue Orlando, FL 32801-1518 407-254-6036