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Apple – a global brand. Where in the world?. India and the service industry. OBJECTIVES: Analyse graphs to explain the divisions in India’s economy. Explain the reasons for the boom in India’s service sector. Present the options and the case for TechCo’s relocation of services.
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Apple – a global brand. Where in the world?
India and the service industry OBJECTIVES: Analyse graphs to explain the divisions in India’s economy. Explain the reasons for the boom in India’s service sector. Present the options and the case for TechCo’s relocation of services.
Task • If you owned Lloyds TSB and you wanted to start a call centre aboard what would you want the country too have?
What would you want the country to have in terms of: • Education • Infrastructure • Politics • Technology
India and the service industry OBJECTIVES: Analyse graphs to explain the divisions in India’s economy. Explain the reasons for the boom in India’s service sector. Present the options and the case for TechCo’s relocation of services.
Video 1 Video 2 Reasons for India’s service sector boom..?
Why has the state of Karnataka and its capital Bangalore developed into India’s leading centre for ICT? Karnataka
India’s service sector rise... • Highly skilled English speaking workforce. • Outsourcing of work to India companies: • Media • Retailing • Financial Services • Advertising • IT
India’s service sector rise... • A much lower labour costs – 1,000 jobs relocated to India will save a company £10 million. • Many skilled Indian workers migrated to the USA and UK, since moving back they have set up their own businesses.
India’s service sector rise... • These businesses bread skilled labour and has allowed TNCs to outsource services to India. • India is a popular destination for ‘back office functions’
The scenario... You are on the board of directors for a major IT firm... “TechCo”... Since the recession you are looking for new opportunities to cut costs and expand the business. TechCo specialises in software that is used by a number of large companies to make their operations run smoothly.
India and the service industry OBJECTIVES: Analyse graphs to explain the divisions in India’s economy. Explain the reasons for the boom in India’s service sector. Present the options and the case for TechCo’s relocation of services.
Your task... You must present to the managing director of TechCo. You must set the case that for TechCo to further expand, you must relocate elements of the business to India. MD – Mr Wells
India and the service industry OBJECTIVES: Analyse graphs to explain the divisions in India’s economy. Explain the reasons for the boom in India’s service sector. Present the options and the case for TechCo’s relocation of services.