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Your Service Partner in Europe ecs-geie

Your Service Partner in Europe www.ecs-geie.com. January 2006. Main features. European Economic Interest Grouping Network of independent private owned companies Covers 11 western European countries Answers the needs of large European customers

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Your Service Partner in Europe ecs-geie

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  1. Your Service Partner in Europewww.ecs-geie.com January 2006

  2. Main features • European Economic Interest Grouping • Network of independent private owned companies • Covers 11 western European countries • Answers the needs of large European customers • Provides cleaning and other facility services • Best-in-class through skills sharing : technical know-how, processes, training, controls, … • All member companies are ISO certified

  3. Members coverage

  4. Turnover ( millions euros ) and People 2005

  5. The ECS network 15 7

  6. Centralized communication • GSF : France, GB, Spain : Marc Destrumelle • WISAG : Germany, Austria, Lux. : Günter Bouffier • IRIS : Belgium : Alexandre Millasson • GAMBA : Italy : Andrea Dondi • HELDER : Netherland : Hans Sanders • ENZLER : Switzerland : Brice-Laurent Poulin • GROSVENOR : Ireland : Bernard McCauley • According to the location of the Customer’s leading site in Europe, one of these managers will become the sole correspondent for all his cleaning services requirements and follow-up

  7. ECS Coordination : a single system for all

  8. Posting to workplaces, tasks overview, immédiate correction Similar organisation among members Services delivery on client site Means implementation, site organization, relations with Client Client Staff administration – Invoicing and payements Client needs identification, commercial contract, client follow-up Cleaners Anticipation of risks for client’s unsatisfaction Site manager in charge Supervisor Implementation of ckient policy and processes Secretary Local branch manager Coordinator Local company management Typical organization of any ECS regional branch

  9. Members commitments • Partnerships with key accounts at European level • Centralized communication : customer has one single point of contact for all its European operations • Consistency in : • Best professionnal practices • ISO Quality systems and procedures • Prices structure and calculation method

  10. France, U K , Spain • Fourth French Group for B to B - over 4 000 customers • National coverage in France 90 branches , large covering of Great Britain and Spain • Also in Midwest USA and Quebec • 21 000 employees ( 18 400 Europe ) • 420 millions Euros Turnover ( 388 Europe ) • Industrial cleaning in all fields of activity • Quality ISO 9001 certified

  11. Belgium • Fifth Belgian Group for B to B • National coverage : 7 branches • 1 900 employees • 66 millions Euros Turnover • Industrial cleaning, coating, maintenance • Quality ISO 9002 certified, CQL • Safety VCA and BeSaCCcertified,

  12. Germany, Austria, Luxembourg • Second largest German Group B to B -7,500 customers • National coverage in Germany : 120 branch offices • As well as Luxembourg and Austria. Presence in Poland • 19 000 employees • 480 millions Euros Turnover • Multiservices and Facility Management : Cleaning, • Security, Technical Maintenance, Catering, FM, ... • Quality ISO 9001 certified

  13. Italy • National coverage in Italy : 13 branch offices • Fourth Italian cleaning company • 2 500 employees • 47 millions Euros Turnover • Cleaning and maintenance services • Quality ISO 9001 certified and SA 8000

  14. Netherlands • Seventh Dutch cleaning group • National coverage of Netherlands • 4 200 employees • 83 millions Euros Turnover • Quality certified ISO 9001, security VSA, and OSB

  15. Switzerland • Fifth Swiss cleaning group • 10 branches over German speaking northern Switzerland and Geneva • 1 800 employees • 30 millions Euros Turnover • Quality certified ISO 9001 and 14001, SZFF

  16. Ireland • Third largest Irish Group for B to B, over 800 customers • National coverage in Ireland and Northern Ireland. • 5 branches • 4 200 employees • 36 millions € Turnover • Commercial cleaning in all industry sectors • Quality - ISO 9001 certified

  17. Social aspects

  18. Your Service Partner in Europe

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