PCI Certification Rodger Talbert, Technical Director, PCI

1. Custom Coaters Manufacturers PCI Certification Rodger Talbert, Technical Director, PCI

2. Why Should You Become Certified? • Establish a methodology for continuous improvement in your coating operation. • Become certified by a globally recognized association for Powder Coating. • Differentiate your organization from non-certified companies. • Become a leader in your chosen field.

3. PCI Certification Flowchart Non-conformance? Did they pass? Identify company management rep PCI Certified No Yes No Yes Select standards Targeted action plan Internal Audit Create CAR's Train company representative Six month process improvement Submit plan to PCI Pass annual surveillance audit? Yes No Internal audit PCI approve plan? PCI Review No Yes Confirm standards PCI Certification Audit

4. Company Management Rep Identify company management rep • Selection of this representative is first step, creating a contact person, a liaison, between PCI and the Certified Organization. • Qualifications • This person should have management duties within the organization. • This person, for the purpose of certification, should be or report directly to a director in the organization. • This person will be responsible for implementing all Certification programs such as; internal audits, reports , CAR’s, TAP’s etc…

5. Company Select Standards Select standards • Once a person is selected he/she should review the organizations capabilities and make an initial determination on which Certifications they would like to pursue. • PCI 3000/4000 A – Aluminum • PCI 3000/4000 S – Steel • PCI 3000/4000 F – Functional Applications • PCI 3000/4000 H – Heat Sensitive Substrates

6. Train Representative Train company representative • The management representative will then prepare for training by reviewing the PCI Certification Purpose and Objectives Manual. • PCI will host a training session for the representative to ultimately become certified as the management representative.

7. Internal Audit Internal audit • The Management Representative is now ready to perform the companies Internal Audit. • In this audit the Management Representative will determine the following: • Selection of Standards to Pursue • Identify areas of weakness • Determine when and if the company is ready for a Certification Audit

8. PCI Certification Audit PCI Certification Audit • PCI will send a Technical Staff person to perform Certification Audit. • Discovery (Management) Meeting • Plant Tour • Individual Meetings (Key Personnel) • Process Evaluation • Document Evaluations • Sample Collections • Debrief (Management) Meeting • Return Results within 10 business days.

9. 12 Elements to Gain Certification • Pretreatment • Ovens and Curing • Application Area • Quality Control • Training • Maintenance • Customer Satisfaction • Safety • Process Control • Quoting and Warranty Policies • Incoming Quality Control • Loading, Unloading and Packaging

10. Did They Pass? Did they pass? • If Yes, • Company will obtain Certification if they met the minimum standards with a passing score in total as well as on every individual category. • Corrective Actions will be reviewed. • Management Representative will be responsible for submitting CAR plan back to PCI for approval on every Corrective Action.

12. Did They Pass? Targeted action plan • If No, • If company does not meet the minimum score in any one individual category or the overall score they will not qualify for certification and must develop a Targeted Action Plan. • The management representative must submit a TAP back to PCI for approval. • All TAP’s must be successfully completed within six (6) months to obtain certification.

13. PCI TAP Review PCI Review • Once the Targeted Action Plan is completed and reviewed with PCI, via conf call usually, the organization will become certified. • At this point the CAR process will be engaged.

14. PCI Certified PCI Certified • You are CERTIFIED! • Your organization will be listed on PCI website as certified. • Your organization will be listed in PCI’s Powder Coated Tough publication. • You will be allowed to use PCI Certified Logo’s in conjunction with your advertisements. • Business Cards, Letterheads, promotional campaigns, etc…

15. Internal Audits Internal Audit • Quarterly internal audits must be performed by the Management Representative and reports sent to PCI to maintain certification. • These audits will include continuous improvement towards CAR’s. • PCI technical support is available for conference call or field assistance. • PCI offers laboratory testing support as well.

16. Annual Surveillance Audits Pass annual surveillance audit? • PCI will visit your facility on at least an annual bases to perform a Surveillance Audit. This will be necessary to maintain your Certification Status. • During these audits the same agenda will be followed as the initial Certification Audit . • New Standards can be added or removed during these surveillance audits.