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BRANDS OVER TIME LECTURE 7. Brands Over Time. An Example: Ivory. The brand Ivory includes soap ingredients, manufacturing plants, packaging, employees. Ivory also includes a long heritage. Other competitors existed in 1890s
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BRANDS OVER TIMELECTURE 7 MKTG 461 – Brand Management
Brands Over Time • An Example: Ivory • The brand Ivory includes soap ingredients, manufacturing plants, packaging, employees. • Ivory also includes a long heritage. • Other competitors existed in 1890s • Sapolio, Pearline, Pear’s Kirks, Packer’s Tar, Fair, Cuticura, Woodbury’s, Wool Soap MKTG 461 – Brand Management Brands Over Time – Slide 1
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1926 1927 MKTG 461 – Brand Management Brands Over Time – Slide 3
1932 MKTG 461 – Brand Management Brands Over Time – Slide 4
1940 1942 MKTG 461 – Brand Management Brands Over Time – Slide 5
Brands Over Time • Clearly, some brands are more or less successful over time. Why…. • To answer this question we will talk about the following issues: • How consumers’ preferences develop over time • Nostalgia and nostalgic influences • Role of consistency over time MKTG 461 – Brand Management Brands Over Time – Slide 6
Brands Over Time • How preferences develop over time is not well understood. Interesting findings are emerging. • Holbrook and Schindler find preferences for aesthetic products are time-dated. MKTG 461 – Brand Management Brands Over Time – Slide 7
Brands Over Time - Nostalgia • Originally studied as a 17th century physical malady of Swiss mercenaries. • Defining Nostalgia • bittersweet recall, longing for past period, good old days • not basic memories or recollections, but... • Nostaligia "a longing for the past, a yearning for yesterday, or a fondness for possessions and activities associated with the days of yore" (Holbrook 1993, p.245) MKTG 461 – Brand Management Brands Over Time – Slide 8
Nostalgia Not Here Nostalgia Here Brands Over Time - Nostalgia • Nostalgia is a characteristic of the consumer, not an object, event, etc.. MKTG 461 – Brand Management Brands Over Time – Slide 9
Brands Over Time - Nostalgia • An important distinction about nostalgia should be considered Personal vs. Historic MKTG 461 – Brand Management Brands Over Time – Slide 10
Brands Over Time - Nostalgia • Nostalgia has been examined from a number of perspectives: • As a personality trait (Nostalgia Proneness Scale) • In the form of memory…autobiographical memory • As a foundation of the self • As an influence on the outcomes of marketing communications. • An Example of Nostalgia and Marketing MKTG 461 – Brand Management Brands Over Time – Slide 11
Brands Over Time - Nostalgia • Does nostalgia influence advertising outcomes? Muehling & Sprott (2004) • Experiment • Nostalgic Kodak Advertisement • Non-nostalgic Kodak Advertisement • Dependent Measures • Ad Attitudes • Brand Attitudes • Purchase Intentions MKTG 461 – Brand Management Brands Over Time – Slide 12
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Brands Over Time - Consistency • A crucial aspect of maintaining branding successes over time is consistency. • Background • People prefer consistency ala “consistency theory” • Heider’s Balance Theory • Bem’s Self-Perception Theory • Cognitive Dissonance • People are more favorable to people, ideas, objects that are consistent. Thus… MKTG 461 – Brand Management Brands Over Time – Slide 14
Brands Over Time - Consistency • Brands that provide a consistent image to consumers should be preferred to brands that do not. • Coke; John Deere; Ivory (remember the ads); Mercedes • As Aaker notes, when a brand is consistent management can: • Own a position in consumers’ minds • Own a recognizable symbol • Gain cost efficiencies MKTG 461 – Brand Management Brands Over Time – Slide 15
Brands Over Time - Consistency • Consistency is not always the best approach… • As Aaker notes, brands might need to be changed when the brand’s “identity/execution is… • Is Poorly Conceived • Is Obsolete • Appeals to a Limited Market • Is Not Contemporary • Is Tired” MKTG 461 – Brand Management Brands Over Time – Slide 16
Brands Over Time • Next Class – Discussion • An Interesting Article by Olsen • Think of an important brand in your present life that has meant something to you family over time. Why has it been so important? MKTG 461 – Brand Management Brands Over Time – Slide 17