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Establish, Govern, and Deliver Trusted Information

Establish, Govern, and Deliver Trusted Information. Michael Eden, Software Sales Manager IBM Software Group. 52% of users don’t have confidence in their information 1. 59% of managers miss information they should have used 2. 42% of managers use wrong information

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Establish, Govern, and Deliver Trusted Information

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  1. Establish, Govern, and Deliver Trusted Information Michael Eden, Software Sales Manager IBM Software Group

  2. 52% of users don’t have confidence in their information1 59% of managers miss information they should have used2 42% of managers use wrong information at least once a week2 Key Challenge is Unlocking the Value of Information 1AIIM 2008 Survey 2Accenture 2007 Managers Survey

  3. Insightful Comprehensive information management to drive new meaning from your data In Context Real-time delivery of relevant information when and where it’s needed Complete Related information reconciled into a single and holistic view Accurate Complex and disparate data transformed, cleansed and delivered What is Trusted Information? InfoSphere = Trusted Information

  4. POS • Marketing • Service Portal • Mailing Information • Customer Service • Shopper Profile • Michael Johnson • ! Opt-Out flag • ! No Promotion flag • Michael Albert Johnson • User I.D. Mjohnso • Johnson Co. • Contact: Michael A. Johnson • CFO • Mike Johnson • 433-65-0987 • Last Interaction: • 10/11/05 • Michael Johnson • User id :mjohnson • Password; MA987 • MA Johnson • # 2765003 The Reality of a Typical IT Environment Multiple Touchpoints Multiple Systems Multiple Information Silos Online Catalog Store Call Center Service Portal Loyalty Data Warehouse Data Warehouse Data Warehouse • No Single Version of the Truth • Poor Channel Communication • Custom Coded Interfaces • Inconsistent Data • Inconsistent View of Client • Silos of Information

  5. Real-time Access Models Warehouse Master Data Warehouse Common Meta Data Source Systems Data Quality CDC ETL Data Profiling Information Server Industry Models MDM Server What is Involved in Delivering Trusted Information?

  6. Subject Matter Experts Data/Business Analysts Governance Stewards Architects InfoSphere Foundation Tools Discover, design and govern your data … for Trusted Information • Enhance Business & IT Collaboration • Create, manage, and share an enterprise vocabulary • Discover, understand and map your data • Gain a true understanding of your data sources • Govern your information over time Ensure information stays trusted, across the enterprise The complete capabilities to establish your Information Agenda

  7. InfoSphere Foundation Tools IBM Industry Models InfoSphere Industry Models Design your industry data structure and processes … for Trusted Information • Business & IT Collaboration • Complete business templates provide industry content and KPIs • Key accelerators for business optimization & integration projects • Integrated with information infrastructure • Accelerates Information Server & Cognos 8 BI Industry expertise and best practices

  8. InfoSphere Foundation Tools InfoSphere Industry Models InfoSphere Information Server Consolidate your application infrastructure … with Trusted Information • Accelerate data integration projects • Metadata-driven design • Business - IT alignment • Leverage Existing Resources • Broad native connectivity • Architected for Growth • Massive scalability • Parallel processing Full range of capabilities to make information Trusted across heterogeneous systems

  9. InfoSphere Foundation Tools InfoSphere Industry Models InfoSphere Information Server Manage Analyze IBM InfoSphere Warehouse Reliable Real-Time Delivery InfoSphere Warehouse Deliver better business intelligence faster … with Trusted Information • Combining software, hardware and services, IBM expands warehousing offerings with new IBM Smart Analytics System • Unified, powerful data warehouse foundation • Advanced partitioning, data mining, retention & cubing features • Flexible environment • Optimized performance for operational & transactional use • As big or as small as your business needs Powerful, real time analytics for both structured and unstructured information

  10. InfoSphere Foundation Tools InfoSphere Industry Models InfoSphere Information Server InfoSphere Warehouse InfoSphere Master Data Management MDM Server MDM Server for PIM Business Services Workflow Authoring Processes Security & Entitlement Stewardship Events User & RoleSecurity Data Synchronization Authoring UI Location Account Product Party Flexible Data Model Data Integration InfoSphere MDM Get a single view of your business … with Trusted Information • Meets Business Needs • Addresses multiple data domains – customer, product, location • Functionality across the full spectrum of use cases • Flexible Deployment • MDM functionality supported with User Interfaces, Workflow, Business Services • Scales as MDM needs evolve Providing end-to-end master data management

  11. Warehousing CDI Data Integration Customer Hubs PIM ETL No Compromises – Leaders at Each Step… ETL Tools * Business Intelligence Platforms * Data Warehousing Data Quality Tools * Data Integration Tools * Customer Data Integration

  12. … Yet Operating On Common Metadata Cognos Business Business Terms Information Server Lineage Information Server DataStage / QualityStage Information Analyzer Metadata Workbench Business Glossary Relationships Analysis Summary Business Terms • Align Business & IT • Reduce Costs • Accelerate Value Data Models Data Architect Reverse Engineer Data Models IT Heterogeneous Sources

  13. You, The Customer + + x x x ? Without Common Metadata – who does the Integration? • Models • Models • Cleansing • Cleansing • ETL • ETL • MDM • MDM • Warehouse • Warehouse • BI • BI

  14. Business Users Subject Matter Experts Architects DataAnalysts Developers DBAs Unified Metadata Management • Simplify Integration • Increase trust and confidence in information • Facilitate change management & reuse • Increase compliance to standards Design Operational Metadata and Data Governance

  15. South African Data Governance Council • Local Council affiliated with the IBM International DG Council • Run by a local committee of customers, partners and IBM • Monthly calls for the committee • 3- 4 Council meetings per year • Next Meeting – Fourth Quarter 2009 • Members can call in to International DG Council calls • For more information contact – Ocea Garriock – ocea@za.ibm.com ABSA Sanlam Old Mutual Vodacom Cell C Metropolitan SITA Imperial Bank Standard Bank SABC Woolworths Anametrix IT Web BI Practice IBM Telkom TransNet Sanlam Deloitte Kings Commission Dept of Defense March 2009 - Franschhoek June 2009 - Kloofzicht

  16. Trusted Information Across The Enterprise Get a single view of your business … with Trusted Information Delivered with IBM InfoSphere Master Data Management Deliver better business intelligence faster … with Trusted Information Delivered with IBM InfoSphere Warehouse Discover, design and govern your data … for Trusted Information Delivered with IBM InfoSphere Foundation Tools, IBM Industry Models Consolidate your application infrastructure … with Trusted Information Delivered with IBM InfoSphere Information Server

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