WORKING OF QEC & SELF ASSESSMENT

1. WORKING OF QEC & SELF ASSESSMENT Lahore College for Women University, Lahore.

2. Agenda of Meeting • What is QEC and its Scope of Work? • What is Self Assessment? • Objectives of Self Assessment • Self Assessment Procedure • Self Assessment Criteria Presented by: H M Tahir Ilyas Deputy Director (QEC)

3. “The will to win, the desire to succeed, the urge to reach your full potentials are the keys to unlock the doors to the personal excellence”Confucius

4. The Highest Result of Education is “Tolerance”. Helen Keller (1880 - 1968) Presented by: H M Tahir Ilyas Deputy Director (QEC)

5. I have learnt “Silence” from the talkative, “Toleration” from the “intolerant”, & “Kindness” from the unkind; yet strange, I am ungrateful to these teachers. Kahlil Gibran (1883 - 1931) Presented by: H M Tahir Ilyas Deputy Director (QEC)

6. Never to suffer would never to have been blessed. Edgar Allan Poe (1809 - 1849) Presented by: H M Tahir Ilyas Deputy Director (QEC)

7. So much of what we call management consists in making it difficult for people to work. Peter Drucker (1909 - 2005) Presented by: H M Tahir Ilyas Deputy Director (QEC)

8. Quality Enhancement Cell ? Presented by: H M Tahir Ilyas Deputy Director (QEC)

9. Organizational Excellence through Competitiveness using Quality as a Tool Presented by: H M Tahir Ilyas Deputy Director (QEC)

10. Quality is a Habit not an Act. Aristotle Presented by: H M Tahir Ilyas Deputy Director (QEC)

11. What is Quality? Classical Idea Q: Degree of conformance to a standard (As a product or service) Product or Service Conformance Specification or Rule Modern Idea Q: User’s Satisfaction or fitness for use Give Satisfaction Product or Service Specification or Rule Product or Service Build In Reflect Presented by: H M Tahir Ilyas Deputy Director (QEC)

12. Quality Enhancement vs. Assurance • Why we called Quality Enhancement Cell instead of Quality Assurance Cell? Presented by: H M Tahir Ilyas Deputy Director (QEC)

13. Quality Enhancement (QE) • QE involves working continually to make things better, however good the existing quality of provision. Presented by: H M Tahir Ilyas Deputy Director (QEC)

14. Creating QA System • Define the term Quality • Quality Planning (Designing & Documentation) • Provide conditions for realization of the defined quality • Quality Control (Self Evaluation and External Evaluation) • Taking measures for corrections of the defects (Rectifying reports signed by HOD) Presented by: H M Tahir Ilyas Deputy Director (QEC)

15. Quality Assurance Processes • The QA processes must contain the following elements: • Quality assurance of student assessments • Quality assurance of staff assessments • Quality assurance of facilities and equipments • Quality assurance of student support • Quality assurance of curriculum design and development • Specific Instruments for Quality Assurance Presented by: H M Tahir Ilyas Deputy Director (QEC)

16. QAA OPERATIONS: An OUTLINE Selection of Peers. Peer Orientation University Rating Standards and Evaluation Guidelines Program Self Assessment Guidelines Q.E.C Q.E.C University Self Assessment QAC Programs QAA Self Assessment / External Review By Councils University Evaluation by External Peers (Council Members) Accreditation by External Bodies QAA Reports Published Presented by: H M Tahir Ilyas Deputy Director (QEC)

17. Organization of QEC • QEC is to be headed by a Director reporting directly to Vice Chancellor. • QEC is to be the correspondent with the outside bodies. • QEC is to submit the final report to HEC for publication. Presented by: H M Tahir Ilyas Deputy Director (QEC)

18. Organizational Positioning of QEC HEC Vice Chancellor Director QEC Registrar Treasurer Controller Examination Presented by: H M Tahir Ilyas Deputy Director (QEC)

19. QEC Organizations V.C. HEC QEC PROGRAM ASSESSMENT CENTER TEACHING AND LEARNING CETNER EXTERNAL AFFAIRS CENTER • Fostering an Environment of Continuous Academic Development • Assisting Faculty Members to Attain Highest Standards in Teaching & Research • Assisting New Faculty in learning techniques for teaching • Promoting Public Confidence • Affiliations • Entrance Exams. • Organizing Workshops on Test Construction Techniques • Studying Student’s Pre-University Performance and Performance in Specific University Subjects. • Promote Culture of Assessment • Improve and maintain highest Academic Standards • Enhance Student Learning • Provide Feedback for Quality Assurance • Program Accreditation by Councils Presented by: H M Tahir Ilyas Deputy Director (QEC)

20. Scope of QEC Work • QEC is responsible for promoting public confidence that the quality and standards of the award of degrees are enhanced and safeguarded. (First academic year/semester QEC official address the students for getting confidence of stakeholders) • QEC is responsible for the review of quality standards and the quality of teaching and learning in each subject area. (Midterm/Final Term Evaluation and Department Report) Presented by: H M Tahir Ilyas Deputy Director (QEC)

21. Scope of QEC Work • QEC is responsible for the review of academic affiliations with other institutes in terms of effective management of standards and quality of programs. • QEC is responsible for defining clear and explicit standards as points of references to the reviews to be carried out. It should also help the employers to know as to what they could expect from candidates. Presented by: H M Tahir Ilyas Deputy Director (QEC)

22. Scope of QEC Work • QEC is responsible to develop qualifications framework by setting out the attributes and abilities that can be expected form the holder of a qualification, i.e. Bachelors, Bachelor with Honors, Masters, M.Phil. and Doctoral. • QEC is responsible to develop program specifications. These are standard set of information clarifying what knowledge, understanding, skills and other attributes a student will have developed on successfully completing a specific program. Presented by: H M Tahir Ilyas Deputy Director (QEC)

23. Scope of QEC Work • QEC is responsible to develop quality assurance processes and methods of evaluation to affirm that the quality of provision and the standard of award are being maintained and to foster curriculum subject and staff development together with research and other scholarly activities. • QEC is responsible to ensure that the university quality assurance procedures are designed to fit in with the arrangements in place nationally for maintaining and improve the quality of Higher Education Presented by: H M Tahir Ilyas Deputy Director (QEC)

24. Scope of QEC Work 9. QEC is responsible to develop procedures and conducting the following: • Approval of new programs • Annual monitoring and evaluation including program monitoring, faculty monitoring (workload), and student’s perception • Departmental reviews • Students feedback • Teacher evaluation • Employers feedback • Quality assurance of Masters, M. Phil. And Ph.D. degree programs • Subject review • Institutional monitoring & assessment • Program specifications & Qualification framework Presented by: H M Tahir Ilyas Deputy Director (QEC)

25. Overall Objective and Working of QEC QEC is a monitoring and suggestive body. QEC will check and evaluate overall engagement of institutional stakeholders. Some of the followings are: • Total number of program offerings • Review academic calendar • Behavior of teachers and research work • Curriculum design and development • Students teacher relationship • Institutional support and facilitation • Support and guidance to all stakeholders • Students • Employees • Employers • External Bodies (Affiliated bodies) • Society members (Parents, Business Industries) Presented by: H M Tahir Ilyas Deputy Director (QEC)

26. Self Assessment What is SA? What is SAR? Presented by: H M Tahir Ilyas Deputy Director (QEC)

27. Self Assessment Self assessment is an assessment conducted by the institution to assess whether programs meet their educational objectives and outcomes with the purpose to improve program’s quality and enhancing students learning. Presented by: H M Tahir Ilyas Deputy Director (QEC)

28. Steps in Self Assessment Process • Develop or Review mission statements for program • Define Students learning outcomes for the program • Select appropriate tools for assessment • Make implementation decisions • Carry out assessment plan; collect data and analyze results • Disseminate and discuss results Presented by: H M Tahir Ilyas Deputy Director (QEC)

29. Assessment Model Inputs Output Program Mission Objectives & Outcome Graduates that Perform Outcomes that Achieve Educational Objectives Students Curriculum Processing & Delivery Faculty Laboratories, Computing and Library Facilities Processes Institutional Facilities Institutional Support Assessment/Feedback Presented by: H M Tahir Ilyas Deputy Director (QEC)

30. 1 - OBJECTIVES The objectives of self-assessment are to: 1.1. Maintain and enhance academic standards 1.2. Enhance students learning 1.3. Verify that the existing programs meet their objectives and institutional goals 1.4. Provide feedback for quality assurance of academic programs 1.5. Prepare the academic program for review by HEC Presented by: H M Tahir Ilyas Deputy Director (QEC)

31. 2. SELF-ASSESSMENT PROCEDURE The QEC is responsible for planning, coordinating and following up on the self-assessment (SA) activities. The steps of the procedure for SA are as follows: 2.1 The QEC initiates the SA one semester prior to the end of the assessment cycle in which the program is offered through the Vice Chancellor Office. Presented by: H M Tahir Ilyas Deputy Director (QEC)

32. 2.2 Upon receiving the initiation letter the department shall form a program team (PT). The PT will be responsible for preparing a self-assessment report (SAR) about the program under consideration over a period of one semester. They will be the contact group during the assessment period. 2.3 The department shall submit the SAR to the QEC through the concerned Head of Department. The QEC reviews the SAR within one month to ensure that it is prepared according to the required format. Presented by: H M Tahir Ilyas Deputy Director (QEC)

33. 2.4 The Vice Chancellor forms a program assessment team (AT) in consultation with the QEC recommendationswithin one month. The AT comprises of 3-4 faculty members from within or outside the university. The AT must have at least one expert in the area of the assessed program. 2.5 The QEC plans and schedules the AT visit period in coordination with the department that is offering the program. 2.6 The AT conducts the assessment, submits a report and presents its findings in an exit meeting that shall be attended by the QEC, HOD, PT and faculty members. 2.7 The QEC shallsubmit an executive summary on the AT findings to the Vice Chancellor. Presented by: H M Tahir Ilyas Deputy Director (QEC)

34. 2.8 The Department shallprepare and submit an implementation plan to QEC based on the AT findings. The plan must include AT findings and the corrective actions to be taken, assignment of responsibility and a time frame for such actions. 2.9 The QEC shall follow up on the implementation plan to ensure departments are adhering to the implementation plan. The academic department shall inform the QEC each time a corrective action is implemented. QEC shall review the implementation plan once a semester to assess the progress of implementation. Presented by: H M Tahir Ilyas Deputy Director (QEC)

35. QEC initiates SA through the dean one semester prior to the assessment Department forms the PT that will be responsible for preparing SAR QEC reviews the Documentation within one month SAR Complete NO YES The Vice Chancellor forms the AT in consultation with the concerned HOD based on the recommendation of the QEC Presented by: H M Tahir Ilyas Deputy Director (QEC)

36. QEC plans and visit The AT conducts assessment and presents its findings to QEC, HOD, PT and dept. faculty The QEC submits an executive summary to the Vice Chancellor Department prepares implementation plan as in table A.2 Legend · QEC: Quality Enhancement Cell · PT: Program Team · AT: Assessment Team · SA: Self Assessment · SAR: Self Assessment Report Follow up of the implementation plan by QEC Presented by: H M Tahir Ilyas Deputy Director (QEC)

37. What is Program Team? • A group of officials • Nominated by HOD • Responsible for the actual working of SAR • A contact group during the period of assessment • Training will be conducted by QEC official Desired skills: • Self motivated and willing to work for quality improvement • Having good drafting and analytical skills • With excellent command over written communication Presented by: H M Tahir Ilyas Deputy Director (QEC)

38. What is Assessment Team? • A group of three to four senior officials with one chairman of the Team. • One of the members must be a Subject Specialist from within or outside university. • Nominations should be proposed by QEC head to Vice Chancellor who will finally approve. • Team is responsible for the evaluation of SAR. • Assessment team will be trained by QEC officials. Presented by: H M Tahir Ilyas Deputy Director (QEC)

39. Desired Skills of AT • Senior faculty and HOD as Chairman • Having some background of QEC working • Having good drafting and analytical skills • With excellent command over written communication Presented by: H M Tahir Ilyas Deputy Director (QEC)

40. Working of AT • Arrange group meetings and discuss reports with QEC official. • In findings of initial assessment QEC official must present. Presented by: H M Tahir Ilyas Deputy Director (QEC)

41. 3. CRITERIA • The self-assessment is based on several criteria. To meet each criterion a number of standards must be satisfied. This section describes each criterion and its associated standards. Presented by: H M Tahir Ilyas Deputy Director (QEC)

42. Each criterion has an intent: A statement of requirements to be met. • Each criterion has several standards: They describe how the intents are minimally met Presented by: H M Tahir Ilyas Deputy Director (QEC)

43. Criteria and Standards 1.Program Mission, Objectives and Outcomes ( 4 standards) 2.  Curriculum Design and Organization(7) 3.  Laboratories and Computing Facilities (2) 4.  Student Support and Guidance (3) Presented by: H M Tahir Ilyas Deputy Director (QEC)

44. Criteria and Standards 5.  Process Control ( 5 ) 6.  Faculty ( 2) 7.  Institutional Facilities ( 2 ) 8. Institutional Support ( 3) Presented by: H M Tahir Ilyas Deputy Director (QEC)

45. CRITERION 1: PROGRAM MISSION, OBJECTIVES AND OUTCOMES • Each program must have a mission, measurable objectives and expected outcomes for graduates. Outcomes include competency and tasks graduates are expected to perform after completing the program. A strategic plan must be in place to achieve the program objectives. The extent to which these objectives are achieved through continuous assessment and improvements must be demonstrated. Presented by: H M Tahir Ilyas Deputy Director (QEC)

46. Criterion 1: Standards • Standard 1-1: The program must have documented measurable objectives that support departmental and institution mission statements Presented by: H M Tahir Ilyas Deputy Director (QEC)

47. Meeting Standard 1-1 • Document institution, departmental and program mission statements. • State program objectives. • Describe how each objective is aligned with program, departmental and institution mission statements. • Outline the main elements of the strategic plan to achieve the program mission and objectives. • Provide for each objective how it was measured, when it was measured and improvements identified and made Presented by: H M Tahir Ilyas Deputy Director (QEC)

48. Example of Meeting Standard 1-1 A • Document institution, college and program mission statements (Example: Mission Statement of University/Institute) To develop human resources by inculcating professional knowledge, skills and ethical values, to bring-in prosperity and technological advancement based on high-tech research in the individual’s life and society at large. Presented by: H M Tahir Ilyas Deputy Director (QEC)

49. Example: Mission Statement of Program BS in Engineering Programs • To build concrete concepts of the subject through high quality • class teaching, laboratory work and small-scale research work, • to help individuals become change agents on the canvas of • technology advancement and innovation. • Program Objectives: • To enable the graduate to apply knowledge gained in the degree • program effectively and efficiently. • To successfully bring innovation in related technology with • cost-effectiveness. • To step into Research and Development (R&D) effectively. • To pursue higher studies in any international University of high repute. • To breakaway from maintenance-based job and step into designing and • manufacturing. Presented by: H M Tahir Ilyas Deputy Director (QEC)

50. Example: Meeting Standard 1-1 D • (Main elements of the strategic plan to achieve • program mission and objectives) • Curriculum design: Core subjects, Elective subjects. A wide variety of • elective subjects are offered which brings diversity in the program. • It also includes provision of areas of specialization. • Concept building through extensive laboratory work, applying • theoretical knowledge. • Small-scale practical projects compatible with contemporary • technological advancements throughout the degree program, and • one practical Project in the final semester; which may become basis • for winning a good job. • Compulsory summer internships to give hands-on experience to • students. Internships are arranged by the University. • Co-curricular activities like academic clubs, participating in national • and international competitions and exhibitions. Presented by: H M Tahir Ilyas Deputy Director (QEC)