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IT Governance Drivers of Process Maturity. Roger Debreceny School of Accountancy Shidler College of Business rogersd@hawaii.edu. Glen L Gray California State University at Northridge glen.gray@csun.edu. OMG, a year’s work in 15 minutes!!?!. Off we go . Which comes first?.
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IT Governance Drivers of Process Maturity Roger DebrecenySchool of AccountancyShidler College of Businessrogersd@hawaii.edu Glen L GrayCalifornia State University at Northridgeglen.gray@csun.edu
OMG, a year’s work in 15 minutes!!?! Off we go ..
Which comes first? 5 4 3 Maturity? 2 1 Governance?
Research Questions Alignment Time Structure Maturity Compliance Processes Dimensions of Process Maturity Dimensions of IT Governance
Process maturity 5 Winning seven Tours is easy compared with getting to Level 5! Enterprise Architecture is what, exactly? The coach has a plan we follow in everygame 1 3
Process Maturity • We use • CobiT as the foundation for process definitions • All 34 processes, from strategy to tactics to delivery • The CobiT implementation of CMM Plan Organize Deliver and Support Monitor andEvaluate Acquire and Implement
Attributes Levels Generic Maturity Model
The Methodology-Process Maturity • Identify process owner(s) for each of the 34 processes • Meet with each of the process owners • Introduce the control objectives behind each of the processes • Ask them to self-assess maturity on each of the six dimensions of process maturity • Each interview takes from 0.5 1.5hours • From five to fifteen interviews per entity
The Methodology-IT Governance • Interview the CIO using structured questionnaire • Assess all aspects of governance/environment Organization of IT Strategic importance of IT Technology Level of compliance Business/IT alignment Rate of change
The Study • Large field study of 51 organizations • Medium size to very large • International • Germany/Austria 14 • USA 17 • Canada 4 • Singapore 4 • Mexico 4 • Philippines 9
The Big Picture on the LHS 2.5 2.3 2.0 2.2 PO AI DS ME
Data reduction prior to regression Governance250+ data points Maturity450+ data points