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ASB Research Project

ASB Research Project. Mel Smith. June 2011. Introduction. Drivers to the research: Changing policy context Reviewing the service and Strategy Aim and objectives Explore why some tenants reoffend (or not) What are perceptions of the tools we use

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ASB Research Project

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  1. ASB Research Project Mel Smith June 2011

  2. Introduction • Drivers to the research: • Changing policy context • Reviewing the service and Strategy • Aim and objectives • Explore why some tenants reoffend (or not) • What are perceptions of the tools we use • Explore what could stop tenants from re-offending

  3. Research Methodology • Stage 1 – Quantative analysis • Tenancy Breach system • Category 1 and 2 breaches • Process mapping • Stage 2 – Qualitative Analysis • Neighbourhood Enforcement Officers • Legal section staff • Stage 3 – Qualitative analysis • Perpetrators

  4. Headline findings

  5. Initial Breach Type for Re-offences

  6. The reality.....

  7. Re-offenders Profile Age: 40

  8. Witness and Victim Support • High on the Government Agenda • Legal section feels that court action would be more successful with witness evidence • Staff not comfortable as they feel they can’t guarantee safety from repercussions. How do you persuade a woman who lives next door to a drug dealer who beats people black and blue to stand in a witness box?

  9. From the customer ..... • Why? • The ‘friends’ as a bad influence • Underlying issues • Perception of tools? • NOSP – significant impact..positive and negative • Generally unaware of the range of tools

  10. From the customer... • Who’s responsible? • No distinction between agencies: result that counts • Communities are responsible for their own safety • What might help? • Threat of losing their tenancy • Core group of people who can’t be helped He’s done it for so long. Nothing stops him. He’s not bothered about his kids. He’s too busy enjoying his life and getting into trouble

  11. Next steps • Complete the customer interviews • Research report and summary early Autumn • Freely available from Gentoo and CIH • Contact: Melanie Smith, Gentoo Melanie.smith@gentoogroup.com Joanne Kent Smith, CIH Joanne.Kent-Smith@cih.org

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