E N D
1. MARKETING MANAGEMENT14th edition 15
Designing and Managing Integrated Marketing Channels
2. How a Marketing Intermediary Reduces the Number of Channel Transactions CHPT: 15&16-2
3. Distribution Channel Functions CHPT: 15&16-3
4. Number of Channel Levels CHPT: 15&16-4
5. Channel Behavior & Conflict The channel will be most effective when:
each member is assigned tasks it can do best.
all members cooperate to attain overall channel goals and satisfy the target market.
When this doesn’t happen, conflict occurs:
Horizontal Conflict occurs among firms at the same level of the channel, i.e retailer to retailer.
Vertical Conflict occurs between different levels of the same channel, i.e. wholesaler to retailer.
For the channel to perform well, each channel member’s role must be specified and conflict must be managed. CHPT: 15&16-5
6. Conventional Marketing Channel vs. Vertical Marketing System CHPT: 15&16-6
7. Types of Vertical Marketing Systems CHPT: 15&16-7
8. Types of Vertical Marketing Systems CHPT: 15&16-8
9. Channel Design Decisions CHPT: 15&16-9
10. MARKETING MANAGEMENT14th edition 16
Managing Retailing and Wholesaling
11. What is Retailing? CHPT: 15&16-11
12. Retailing Retailing can be done in stores (store retailing) or out of a store (nonstore retailing) such as:
Direct mail,
Catalogs,
Telephone,
Home shopping shows,
Internet. CHPT: 15&16-12
13. Classification of Retailing CHPT: 15&16-13
14. Classification of Retailing:Amount of Service CHPT: 15&16-14
15. Classification of Retailing:Product Line CHPT: 15&16-15
16. Classification of Retailing:Retail Organization CHPT: 15&16-16