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No longer CPI … Now “ N. P. C. I. ” NPCI = NAVSEAINSGEN Performance and Compliance Inspection Process. Information from 3-5 April NPCI Training Course. Traditional USA ( 50 page Unit-Self Assessment ) … Gone. Replaced by … Five part Self-Assessment … ~ 33 structured pages
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No longer CPI … Now “ N. P. C. I. ” NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Information from 3-5 April NPCI Training Course • Traditional USA ( 50 page Unit-Self Assessment ) … Gone • Replaced by … Five part Self-Assessment … ~ 33 structured pages • Executive Summary • ORG Profile • Structured Data-Call and Requirement Form • Self Assessment • Best practices • Over-riding Theme … Activity Self-Assessment • IG Team to “Validate” Activities Self-Assessment SUPSHIP Groton NPCI … 10 Sept to 21 Sept • Week One … Compliance Compliment • 13 Functional Areas • 7 Special Interest Items • Week Two … PerformanceSelf-Assessment Validation BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Compliance Segment • Functional Areas • Information Assurance ( IA ) • Environmental, Safety and Health ( ESH ) • Security • Contracts ( PPMAP ) • Equal Employment Opportunity ( EEO ) • Human Resource Management ( HRO ) • Sponsored Owned Material ( SOM ) • Product Data Reporting & Evaluation Program ( PDREP ) • NAVSEA 05 Technical Authority Review ( TA ) • NAVSEA 01 Financial Management • Command Evaluation & Review • Hotline Program • Red/Yellow/Green Classification Program BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Compliance Segment • NAVSEA Special Interest Items • Purchase Card • Time and Attendance • Minor Property • Travel Card • Travel Program • Long Term TDY • Communication Devices BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Performance Self-Assessment Validation Segment Two pages 1. Executive Summary Overall summation of the Activities Self-Assessment Written last Four pages 2. Organization Profile USA Type ORG Profile … Standard Dictated topics to be addressed 17 Data Topics … via form 3. NPCI Standard Data and Information Requirements Provide Information … Data Call filling out Standard Templates Strategic Objective Product / Service Requirements Short-Term Targets Longer-Term Targets Goal Champion 12 Management Systems … 24 pages 4. Organizational Self-Assessment Provide Requested Information … Data Call using Standard Templates … Self-Evaluation Key Processes Self-evaluation Approach Deployment Learning Integration Strengths…( Up to 3 ) … Justification Write-up ( few Sentences ) Process Owner Opportunities For Improvement ( OFI ) …( Up to 3 ) …Observation ( few Sentences ) 5. Best practices NAVSEAINSGEN is interested in any process the Activity thinks are the best in NAVSEA or in the industry. BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Deliverables from Assessed NPCI Activity 1 Executive Summary … TWO page Executive Summary describing the conclusions resulting from the Activity conducting the self-assessment of its operations. Activities are asked to highlight: Significant:Strengths and Opportunities for Improvement ( OFIs ) 2 • Organizational Profile • … FOUR page Outline responding to nine Key Areas identified in the • Organization Description: • 1. Purpose, Mission, Vision, Values • Key Products or Services • Workforce Profile • Major Technologies, Equipment and Facilities • Regulatory Environment • Organizational Structure • Key Customer and Stakeholder Groups • Role do Suppliers and other Stakeholders play in the Value creation and key support processes. • Key Supplier and Customer Partnering Relationships BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Deliverables from Assessed NPCI Activity (Continued) 2 • Organizational Profile (continued) • … FOUR page Outline responding to nine Key Areas identified in the • Organization Challenges: • 1. Operational Tempo. Where is the organization in the delivery of readiness? • Principle factors that determine success? Key changes taking place that affect the operations? • Sources of Comparative Data? Benchmarking Sources. • Any Limitations for obtaining this data? • Key Financial Strategic Challenges? • Key Strategic Challenges? 5 Best Practices NAVSEAINSGEN is interested in any process the Activity thinks are the best in NAVSEASYSCOM or in the industry. The best practices are limited to the top five and must be supported with data and other substantive information. BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process 3 17 Data Topics … report via form NPCI Standard Data and Information Requirements Provide Information … Data Call filling out Standard Templates Strategic Objective Product / Service Requirements Short-Term Targets Longer-Term Targets Goal Champion A … Governance and Social Responsibility A-1 … Key Compliance Processes A-2 … Key Risk Management Processes A-3 … Key Ethical behavior and Monitoring A-4 … Key Communities B … Strategy Development Management B-1 … Strategic Objectives and Goals C … Execution Plan Development and Deployment C-1 … Action Plans C-2 … Workforce Engagement Action Plans D … Customer Management D-1 … Key Customer Requirements E … Customer Relationships & Satisfaction E-1 … Key Customer Access Mechanisms F… Measurement, Analysis and Improvement of Organization Performance F-1 … Key Financial / Budgetary Measures G… Workforce Engagement Management G-1 … Workforce Engagement Assessment Methods and Information G-2 … Workforce Satisfaction Assessment Methods H … Workforce Environment Management H-1 … Workplace Health, Safety and Security Performance Measures I … Work System Design Management I-1 … Organization Core Companies 1-2 … Key Work Processes and Requirements J … Work Process Management and Improvement J-1 … Value Stream Analysis J-2 … Lean Six Sigma Improvement BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Deliverables from Assessed CPI Activity (Continued) • Organizational Self- Assessment • The Activity assesses all TWELVE (12) Management Systems: • [ 1.1 ] Senior Leadership • [ 1.2 ] Governance and Social Responsibility • [ 2.1 ] Strategy Development • [ 2.2 ] Strategy Deployment • [ 3.1 ] Customer Knowledge • [ 3.2 ] Customer Relationship and Satisfaction • [ 4.1 ] Measurement, Analysis and Improvement of Organizational Performance • [ 4.2 ] Information, Information Technology and Knowledge Management • [ 5.1 ] Workforce Engagement • [ 5.2 ] Workforce Environment • [ 6.1 ] Work System Design • [ 6.2 ] Work Process Management and Improvement 4 CAT 1 CAT 2 CAT 3 CAT 4 CAT 5 CAT 6 BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Deliverables from Assessed CPI Activity (Continued) 4 • Organizational Self- Assessment (continued) • The Activity assesses all TWELVE (12) Management Systems • and Six (6) Organizational Performance Result Areas: • Product / Service Management Results • Customer Management Results • Financial and Budgetary Results • Human Capital Results • Organizational Effectiveness Results • Leadership and Social Responsibility Results BRM 11 April 07
NCPI =NAVSEAINSGEN Performance and Compliance Inspection Process Deliverables from Assessed CPI Activity (Continued) 4 Structured Form for the Organizational Self- Assessment 2.1 Strategy Development Management System • Strength ( 1, 2, 3 Processes) • Process Name … Observation one to three sentences or bullet statements addressing key process requirements for this system that are considered to be: • Systematic and Repeatable • Well Developed • Improved • Integrated • Opportunities for Improvement (1,2,3 O.F. I. ) • Process Name … Observation one to three sentences or bullet statements addressing key process requirements for this system that are considered Not to be: • Systematic and Repeatable • Well Developed • Improved • Integrated Level Designation Activity Rates this Process … based on scoring guidelines Level 1 ( Least Mature ) … 2, 3, 4, 5 … Level 6 ( Mature ) BRM 11 April 07
NPCI =NAVSEAINSGEN Performance and Compliance Inspection Process Time Line • 6 Months … Pre-NPCI Assessment Senior NAVSEAINSGEN Leader Visit • Discuss expectations with Activity as to Assessment Product • 6 to -3 Months … Activity prepares NPCI Deliverables (DRAFT) - 45 Days … Activity forwards to NAVSEAINSGEN the final Deliverables - 30 Days … Assessment Team provided Deliverables Zero … Site Assessment / Validation Week One … Compliance and Special Interest Week Two … NCPI Self-Assessment Validation by Team End of Week Two … Activity provided a Draft of the Team Validation End Plus 5 Days … Activity provided FINAL of the Team Validation End Plus 10 Days … Team Briefs HQ Sponsors End Plus 60 Days … Activity prepares and issues CAP – Corrective Action Plan Possible … Selective Follow-up NAVSEAINSGENS and Activity BRM 11 April 07