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SERVICE EXCHANGE & CORE. Prepared by Sirikorn S. Date: 30 May 2006. Flow. SERVICE EXCHANGE & CORE. Parts. Belgium. Sweden. SCS Account Dept. SCS-Parts Dept. Customer. Ordering. Admin. Quotation. Parts inquiry. Send service exchange. Receive serv.exc. Receive GFxxxxxx.
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SERVICE EXCHANGE & CORE Prepared by Sirikorn S. Date: 30 May 2006
Flow SERVICE EXCHANGE & CORE Parts Belgium Sweden SCS Account Dept. SCS-Parts Dept. Customer Ordering Admin. Quotation Parts inquiry Send service exchange Receive serv.exc. Receive GFxxxxxx Confirm order Adjust core in stock via inventory sheet Issue invoice serv.exc.+ core Receive inv. serv.exc.+ core Receive inv & invent.sheet Receive inv & invent.sheet Control core balance Issue Core inv. Goods Receipt by GCxxxxxx Adjust core out stock via invent sheet for the sold items Receive GCxxxxxxx Receive invent.sheet Receive invent.sheet
Return Core Flow SERVICE EXCHANGE & CORE Parts Sweden SCS Account Dept. SCS-Parts Dept. Customer Ordering Warehouse Admin Inspect condition with standard package Return core and purchase new serv.exc. Issue invoice serv.exc.+ core Accept to repurchase & keep stock Receive inv. Of serv.exc.& c/n of core C/N core Receive inv & c/n Receive inv & c/n Control core balance Receive Core Summary Categorize core for return & local scrap Prepare to local scrap Approval Prepare to return Receive Core & C/N Receive core C/N Receive core C/N
Flow SERVICE EXCHANGE & CORE Workshop SCS Account Dept. SCS-Parts Dept. SCS Workshop Customer Ordering Admin. Warehouse Adjust core in stock via inventory sheet Order service exchange by selection list Pick up serv.exc Key serv.exc.+ core &print picking list Receive service exchange & picking list Receive invt.sheet & picking list Receive invt.sheet & picking list Receive invt.sheet & picking list Control core balance Repair & Issue invoice to customer Pick up vehicle & Receive invoice Receive core inv.from Sweden Receive GCxxxxxxx Core Receipt by GCxxxxxx Adjust core out stock via invent sheet for the sold items Receive invent.sheet Receive invent.sheet
Return Core Flow SERVICE EXCHANGE & CORE Workshop Sweden SCS Account Dept. SCS-Parts Dept. Workshop Ordering Warehouse Admin. Return core and order new serv.exc. by selection list Inspect condition Accept to repurchase Keep core in stock, pick up new serv.exc & print picking list Receive serv.exc. Receive inv & c/n Receive inv & c/n Issue invoice serv.exc.+ core Control core balance Receive Core Summary Categorize core for return & local scrap Prepare to local scrap C/N core Approval Prepare to return Receive Core & C/N Receive core C/N Receive core C/N
Flow SERVICE EXCHANGE & CORE Branch: Ordering SCS Account Dept. SCS-Parts Dept. SSS Admin Ordering Admin. Warehouse Adjust core in stock via inventory sheet Order Service Exchange by purchase order Receive invt. Sheet and SSS PO. Pick up serv.exc Issue invoice service exchange & core Good Receive of Serv. Exc. & core Receive inv & invent.sheet Receive inv & invent.sheet Control core balance Receive core inv.from Sweden Keep serv. Exc. In stock Core Receipt by GCxxxxxx Adjust core out stock via invent sheet for the sold items Receive GCxxxxxxx Receive invent.sheet Receive invent.sheet
Flow SERVICE EXCHANGE & CORE Branch: Direct Sales SCS Account Dept. SCS-Parts Dept. SSS (Branch) Customer Ordering Admin Warehouse Admin Head of Branch Return core and purchase new serv.exc. Inspect condition with standard package by Head of Branch or authorized person. Pick up parts & Keep Core in stock Accept to repurchase Issue invoice serv.exc.+ core Receive inv. of serv.exc.& C/N of core C/N core Inspect condition with standard package Control core balance Return parts to SCS with Inv. + C/N to cust. with referred SSS PO. ReceiveC/N core ReceiveC/N core Issue C/N core Accept to repurchase & keep stock Receive C/N of core
Flow SERVICE EXCHANGE & CORE Branch: Repair SCS Account Dept. SCS-Parts Dept. SSS (Branch) Customer Ordering Admin Warehouse Admin Mechanic Remove core & order new service exchange by selection list Vehicle to repair Pick up parts & Keep Core in stock Inspect condition with standard package by Head of Branch or authorized person. Issue invoice serv.exc.+ core C/N core Inspect condition with standard package Control core balance Return parts to SCS with Inv. + C/N to cust. with referred SSS PO. Accept to repurchase Receive inv. of serv.exc.& C/N of core ReceiveC/N core ReceiveC/N core Issue C/N core Accept to repurchase & keep stock Receive C/N of core