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The Dot.Com Legacy: Governing IT on Internet Time

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The Dot.Com Legacy: Governing IT on Internet Time

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    1. © Michael Vitale 2001 The Dot.Com Legacy: Governing IT on Internet Time Michael R Vitale Australian Graduate School of Management

    2. © Michael Vitale 2001 The Overall Internet Picture

    3. © Michael Vitale 2001

    4. © Michael Vitale 2001 What is “IT Governance”? IT governance is the process of making decisions about IT and monitoring IT performance.

    5. © Michael Vitale 2001 What kinds of decisions?

    6. © Michael Vitale 2001 The Role of IT Governance

    7. © Michael Vitale 2001 Some Governance Modes

    8. © Michael Vitale 2001 Some Governance Modes

    9. © Michael Vitale 2001 Determinants of IT Governance Mode

    10. © Michael Vitale 2001 A Three-Tier Architecture

    11. © Michael Vitale 2001 IT Structure

    12. © Michael Vitale 2001 Impacts of Electronic Commerce

    13. © Michael Vitale 2001 e-Business Infrastructure

    14. © Michael Vitale 2001 Holistic Approach to IT Governance

    15. © Michael Vitale 2001

    16. © Michael Vitale 2001

    17. © Michael Vitale 2001 IT Structure

    18. © Michael Vitale 2001 Hybrid IT Governance

    19. © Michael Vitale 2001 Hybrid IT Governance

    20. © Michael Vitale 2001 Aspects of IT Governance Balancing decision rights Considering and approving IT investments Aligning IT to Business Strategy Encouraging learning and synergies Ensuring business value

    21. © Michael Vitale 2001 How Do We Know if We (Already) Have It? Transparent IT decision-making processes Clear IT accountabilities Accepted and actionable IT measurements IT outcomes that contribute to the overall performance of the organisation Low governance overhead

    22. © Michael Vitale 2001 What Do We Do if We Don’t? Analyse a few cases of governance failure Start with desired IT outcomes and measures Consider the organisation’s current and future use of IT Build in a review

    23. © Michael Vitale 2001 IT Governance – Summary IT Governance is about sharing IT decision rights across the organisation, and then monitoring IT performance IT Governance has five aspects E-Commerce puts additional focus on IT Governance IT Governance is a process more than an outcome

    24. © Michael Vitale 2001 The Dot.Com Legacy: Governing IT on Internet Time Michael R Vitale Australian Graduate School of Management michaelv@agsm.edu.au

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