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Melbourne Health e-Referral System

Melbourne Health e-Referral System. Meeting the Challenge of Acute to Primary Care e-Referrals. Melbourne Health’s e-Referral System? Alan Napier Project Manager. e-Referral – Meeting the Challenge. “A better way of making referrals...” Building upon a sound base.

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Melbourne Health e-Referral System

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  1. Melbourne Health e-Referral System Meeting the Challenge of Acute to Primary Care e-Referrals. Melbourne Health’s e-Referral System? Alan Napier Project Manager

  2. e-Referral – Meeting the Challenge • “A better way of making referrals...” • Building upon a sound base. • HealthPower - Pre-existing system. • Simple and effective referrals to allied health. • Activity data collection. • Campus based.

  3. e-Referral – Meeting the Challenge • A new referral system... • The attributes: • Intra-campus and Inter-campus referrals. • Flexible Form Design – Referrals and Assessments. • Workflow management. • Referrals framework for community referrals.

  4. e-Referral – Meeting the Challenge • The Proposal... • Improved communication and productivity: • More timely referrals and referral response. • Improved visibility, legibility and accountability. • Linking together referrals, assessments and transfer information. • Accessible to clinicians. • Improved process tracking. • Reduced duplication of effort. DHS Productivity Investment Fund

  5. e-Referral – Meeting the Challenge • So far... • A collaborative development with i-Health (iSoft) • 18 month project. • Pilot implementation – September 2003. • Currently deployed across RMH. • MECRS – March 2004. • All allied health, Aged Care & Rehab. referrals / assessments. • PACFU, RDNS, HITH, RITH, and CRC. • Other consultant referrals and assessments. • Community Referrals – MH / WH HARP Project.

  6. e-Referral – Meeting the Challenge • System overview…

  7. e-Referral – Meeting the Challenge • Community Referrals…

  8. Melbourne Health e-Referral System

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