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Invercargill Territorial Authority. Multi Venue Self Exclusion. 6 Trusts/Societies 4 Clubs 23 Venues 329 Gaming Machines 50,328 Population (approx.) 25 S/E per year (approx.). Presented by Eru Loach Nga Kete Matauranga Pounamu Trust. Invercargill.
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Invercargill Territorial Authority Multi Venue Self Exclusion 6 Trusts/Societies 4 Clubs 23 Venues 329 Gaming Machines 50,328 Population (approx.) 25 S/E per year (approx.) Presented byEru Loach Nga Kete Matauranga Pounamu Trust
In The Beginning …… • INITIAL PROPOSAL - Electronic MVSE Process • The WEBSITE would have included: - HOME PAGE - LOGIN - SUBMISSION FORM - FAQ / HELP PAGE - CONTACT PAGE - LINKS PAGE • 2x STAKEHOLDER MEETINGS (including DIA)
Issues & Concerns 1. I.T. Issues 2. Rural & Urban Self Exclusions 3. Too Much Paperwork 4. If Project Successful, a National Rollout? 5. Photo of Patron 6. Will Legal Requirements Be Satisfied? 7. Lack of Intervention
Outcome • 1 YEAR PILOT • COMMUNITY AWARENESS • CO-ORDINATOR • TWO PROCESSES • OPTIONS AVAILABLE • EVALUATED/REVIEWED • FUNDING REQUIRED
FORM FLOWCHART MULTI VENUE SELF EXCLUSION PROCESS(For NCGM Venues Information) PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON COMES TO VENUE WISHING TO SELF EXCLUDE PATRON ADVISED THAT I.D. REQUIRED. MVSE, CO-ORDINATOR, & SUPPORT DETAILS GIVEN I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF I.D. OF PATRON SIGHTED BY VENUE STAFF No Yes UPDATE INTERVENTION SHEET DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? DOES PATRON WANT MVSE? VENUE FOLLOWS USUAL PROCEDURE FOR SELF EXCLUSION No Yes NO FURTHER ACTION COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ COMPLETE FORMS ‘MVSE-REQ’ & ‘MVSE-V1’ Option ‘C’ PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO PHOTO Option ‘B’ Option ‘A’ PATRON TO BRING IN PHOTO - ADVISED OF WHAT IS SUITABLE PATRON WILL GO TO CO-ORDINATOR FOR PHOTO TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE TAKEN AT VENUE EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz EMAIL PHOTO AND DETAILS TO: mvse.coord@kaitahu.maori.nz UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET UPDATE INTERVENTION SHEET HOLD DOCUMENTATION UNTIL SUITABLE PHOTO ARRIVES COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST COURIER A COPY OF DOCUMENTATION TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU TRUST COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER ON ARRIVAL OF PHOTO
MVSE - Forms • MVSE - CLVENUE CHECKLIST • MVSE - REQ MVSE REQUEST • MVSE - V1EXCLUSION VENUE LIST • MVSE - EOEXCLUSION ORDER & VENUE LIST *** Please refer to Handouts ***
What Does This Process Provide? • SOLUTIONS • REDUCTION in Self Exclusion barriers • SELF REFERRAL for COUNSELLING & SUPPORT - at time of Initial Request • CONSISTENCY • OPTIONS available • ENHANCED RELATIONSHIP with ALL Stakeholders BENEFICIAL TO ALL WITH CONSISTENCY AND SIMPLICITY
The Future? • PERSPECTIVES - Patron - Venue - Trust/Society/Club - DIA - Providers of Counselling/Support 2. STATUTE - What exists now? - What could exist? 3. WHO’S RESPONSIBILITY? - Not them and Us, it is OURS 4. RELATIONSHIPS - This is the way forward for everyone. *** ‘Electronic Self Exclusion’ ***
Nga Kete Matauranga Pounamu Trust 66 Yarrow Street Invercargill Phone 03 2145260