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Margaret Callander Assistant Programme Manager NHS Lothian

Successful Partnership NHS Carer Information Strategy NHS Staff e.Learning Modules, NHS Lothian. Margaret Callander Assistant Programme Manager NHS Lothian. Background:.

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Margaret Callander Assistant Programme Manager NHS Lothian

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  1. Successful Partnership NHS Carer Information Strategy NHS Staff e.Learning Modules, NHS Lothian Margaret Callander Assistant Programme Manager NHS Lothian

  2. Background: • NHS Lothian has a history of collaborative working, including planning, commissioning and delivering along with Local Authority and voluntary organisation partners. • The Lothian CIS e-learning modules draw on the expertise of the voluntary organisation VOCAL

  3. Acknowledgements: • Carers in Lothian for permission to use their photographs • Photographs courtesy of Tina Norris and Princess Royal Trust for Carers • Digital Stories courtesy of Karen Barrie, National Services Scotland • A day in the life . . . Charlie K. courtesy of Edinburgh Young Carers • E- learning module content: Jane Marryat on behalf of VOCAL, Edinburgh, with NHS Lothian Training Dept

  4. Key Outcomes: • Provision of flexible, creative, pertinent learning to all NHS Lothian staff and independent contractors • Learning to provide staff with the tools and support they need to: • Learning through interactive carer journeys and through experiencing real peer and carer stories • Identify carers in the lives of patients • Offer support & information to carers • Understand the need for person-centred & outcome focused working

  5. Uptake to January 2010: Understanding & Supporting the Carer 1538 • Who is a carer? • What is caring? • The caring role • The caring journey – emotional & physical demands • - issues & feelings • The effects of caring

  6. Uptake to January 2010: 136 Working in Partnership with Carers As a Healthcare Professional what can you do? • Health Professionals' Responsibilities • Discharge from Hospital– carers’ support • - carers’ assessment • - when & how to refer a carer • Alternative ways of Working – person-centred working • - outcomes working • - changes to practice • Thinking about future Practice in your Workplace • – what can you do for carers?

  7. Next Steps: • Monitor and evaluate Carer modules • Roll-out further training across Lothian, including to GPs and Community Pharmacists • Encourage Council plans to provide adapted e.Learning modules to their Health & Social Care staff, based on the NHS module • Continue discussions with Further Education organisations regarding offering adapted modules on Nursing and Health & Social Care courses

  8. Demonstration of learnProNHS Carers Information

  9. ALocal Authority Perspective: • HDL 22 (6) • Kerr Report • Care 21 Report National Policy: Gordon Dodds, Planning & Commissioning Officer (Carers) The City of Edinburgh Council

  10. Local Policy: • NHS Lothian Carer Information Strategy • Towards 2012- Joint Carers Action Plan

  11. How is it being implemented ? • Carers SPGC • Towards 2012 Implementation Group • Edinburgh CHP Carer Information Strategy Implementation group • Carers Assessment Review Group • Partnership working • Carers’ partnerships and forums • City wide and Local involvement City of Edinburgh Council in partnership working

  12. Questions Margaret Callander, Assistant Programme Manager, NHS Lothian

  13. Questions Margaret Callander, Assistant Programme Manager, NHS Lothian

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