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UNESCO National Commissions as Knowledge Brokers. Training Workshop for Documentalists of National Commissions of the Caribbean Castries, St. Lucia, 1-3 December 2004 A xel Plathe UNESCO, Information Society Division n a .plathe @unesco.org. What is a Knowledge Broker?.
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UNESCO National Commissions as Knowledge Brokers Training Workshop for Documentalists ofNationalCommissions of the CaribbeanCastries, St. Lucia, 1-3 December 2004 Axel Plathe UNESCO, Information Society Divisionn a.plathe@unesco.org
What is aKnowledge Broker? “An intermediary that links the people who use knowledge and those who create it”
Key functions of Natcoms Constitution of UNESCO (Article VII)/ Charter of National Commissions
Natcom> Country (internal “clients”) Inform national agencies & institutions of GC/Ex Board conclusions & recommendations Disseminate findings of studies and reports Translate, adapt and disseminate UNESCO publications/documents in national languages Arouse public interest in UNESCO Disseminate information on UNESCO (mass media and the general public) Provide a channel for disseminating information obtained from other countries Information functions
Natcoms> Secretariat Inform the Secretariat on national requirements and priorities Make their views known when surveys or inquiries are carried out Provide knowledge on national expertise (e.g. consultants) Information functions
Information channels National International BroadPublic UNESCO (HQ & Field) Massmedia National Commission Other IGOs & NGOs Government & institutions Other Natcoms State agencies and services, professional and other associations, universities and other centres of research and education, and other institutions concerned with education, the sciences, culture and information
Information flows Information creators Information user NationalCommissions Secretariat(HQ & field) Information users Information creators
Documents Databases Directories Newsletter Expertise in given areas Institutional (e.g. universities) Individual (e.g. consultants, experts) Best practices Types of information Your suggestions
Online E-mail lists Blogs Websites Content managementsystems (CMS) Tools A weblog, or simply a blog, is a web application which contains periodic, reverse chronologically ordered posts on a common webpage. Such a Web site would typically be accessible to any Internet user. Your suggestions
Off-line Paper publications (e.g.montly/yearly reports) Documentation centres & libraries Meetings Tools Your suggestions
Information resources Needs • UNESCO official documents • UNESCO publications UNESDOC/UNESBIB • News services (on/off line) Your suggestions
Human capacities «Information literacy» Knowledge manager expertise Documentalist/librarian expertise Web expertise Needs Your suggestions?
Technical tools CDS/ISIS UNESCO Thesaurus Internet connection E-mail tools CMS (Master website for Natcoms) Needs Your suggestions
Information or Knowledge? Information Information can be considered as a message. It typically has a sender and a receiver. Information is the sort of stuff that can, at least potentially, be saved onto a computer. Data is a type of information that is structured, but has not been interpreted. Knowledge Knowledge might be described as information that has a use or purpose. Whereas information can be placed onto a computer, knowledge exists in the heads of people. Knowledge is information to which an intent has been attached.
Seeks to make the best use of the knowledge that is available to an organization Creates new knowledge in the process Knowledge Management "Knowledge Management caters to the critical issues of organizational adaptation, survival, and competence in face of increasingly discontinuous environmental change.... Essentially, it embodies organizational processes that seek synergistic combination of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings.“ http://www.kmnetwork.com
Knowledge Management Organizational process Synergisticcombination Data and information processing capacity of IT Creative and innovative capacity of human beings Natcoms ?