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Effective Project Delivery. Graeme Jarvie Senior Adviser, Swedish Competition Authority ICN Agency Effectiveness Workshop Gaborone, Botswana, 10-11 March 2016. Organisational development through the “lean” approach. What is the “lean” approach? How does it apply to competition authorities?
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Effective Project Delivery Graeme Jarvie Senior Adviser, Swedish Competition Authority ICN Agency Effectiveness Workshop Gaborone, Botswana, 10-11 March 2016
Organisational development through the “lean” approach • What is the “lean” approach? • How does it apply to competition authorities? • What work has the SCA done? • What improvements have we identified? • Lessons learned and challenges
” Effective Project Delivery is “a process or series of steps to achieve a desired outcome” ICN AEWG Practice Manual (2012)
What is the “lean” approach? • Has origins in car manufacturing • Takes a process-based view • Reduces waste within processes • Helps to do more with less • By… • Mapping out the steps involved in a process • Cutting out waste and unnecessary steps • Continuously improving the flow of actions that give added-value
Our work • Employee ‘buy-in’ to the concept and aims • Workshops and seminars • Agency-wide efforts to identify issues • Project team appointed • Pilot project into recruitment processes • Abuse of dominance and cartel investigations
Identifying improvements Classic “swimming lane” chart used in identifying improvements
Lessons learned • Continual improvements – no “end point” • Systematic development requires resources and time • Leadership and management are key, but so too is staff engagement • Big and small improvements are equally valuable • Investigations may not be shorter, but will be more efficient
Thank you • graeme.jarvie@kkv.se • www.konkurrensverket.se • Twitter: @KKVse