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Kent Housing Protocols Lesley Clay Kent Joint Policy and Planning Board (Housing)

Kent Housing Protocols Lesley Clay Kent Joint Policy and Planning Board (Housing). Aims: To encourage co-operation and joint working between agencies To provide a consistency across Kent To provide a seamless service to service users To help with the prevention of homelessness

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Kent Housing Protocols Lesley Clay Kent Joint Policy and Planning Board (Housing)

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  1. Kent Housing ProtocolsLesley Clay Kent Joint Policy and Planning Board (Housing) • Aims: • To encourage co-operation and joint working between agencies • To provide a consistency across Kent • To provide a seamless service to service users • To help with the prevention of homelessness • To encourage Best Practice

  2. Protocols • Mental Health Protocols • Protocol for Intentionally Homeless Families with Children • Young Persons’ Homeless Protocol (currently under review) • Kent Multi-Agency Protocol for the Housing and Resettlement of Offenders • Coming Soon….Emergency Accommodation Protocol • And Substance Misuse Protocol • Hospital Discharge Protocol

  3. Using protocols as a tool for the prevention of homelessness • Knowledge that agreement for protocols has been achieved across all 12 Kent Local Housing Authorities (LHAs), together with appropriate agencies • Reference document with guides to procedures when dealing with vulnerable groups at risk of/already homeless • Relevant information sharing/referral forms for use

  4. Protocols as a tool (cont.) • References to legislation • Review Process • Monitoring of use by JPPB

  5. Challenges • Consistent training programmes • Staff changes • Case Law • Timescales • Suitable accommodation

  6. Protocols are useful because…. • Encourage multi-agency training and networking • Clarify Duties • Procedural guidelines for all agencies • Examples of Best Practice • Cross Boundary • Sign up by Senior Management

  7. Finally • Thank you for listening. • Copies of protocols are available from the JPPB website: • www.kentjppbhousing.org

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