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D.C. Veritas Week 4: Customers. TEAM: Durell Coleman Andrew Harner Diana Lin Pedro Silva. “Vertical Axis Wind Turbine”. Customer Hypothesis: What we thought?. User/buyer/payer Owns a home Highly environmentally conscious Lives in CA, TX, CO, IL, WI (wind and people)
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D.C. VeritasWeek 4: Customers TEAM: Durell Coleman Andrew Harner Diana Lin Pedro Silva “Vertical Axis Wind Turbine”
Customer Hypothesis:What we thought? • User/buyer/payer • Owns a home • Highly environmentally conscious • Lives in CA, TX, CO, IL, WI (wind and people) • Pays 15 cents per kWh on average for electricity • Has an average electric bill between $100 and $150 • Reduce by 10% of their total electric bill • They have looked into PV’s • The reason they haven't is the expense • They would buy a wind turbine from an unknown firm • Influenced by neighbors and spouse
What we ran? Map of“customers” House interviews • 20 homeowners On-line survey • 36 homeowners Industry experience • Solar “Proxy” • Wind leanings
Energy Cost Wind Homeowners Incentives
Our Customer Map DC Puerto Rico STATES WITH BIGGER POTENTIAL STATES TO CONSIDER
Industry experience: • Main Driver is $/kwh • Another driver is to reduce tier (tier 2 is $.14/kwh and tier 3 is $.28/kwh) • Target customer bill > $100 • In 2010, small turbine sales $82.4 millions • Potential market is 13 million of houses
New customer profile • User/buyer/payer • Owns a home • Highly environmentally conscious • Lives in CA, TX, CO, IL, WI, NY • Pays 15 cents per kWh on average for electricity • Has an average electric bill between $100 and $150 • Would be interested in saving $10-15 dollars per month • Payback period < 5 years • Which would be 10% 25% of their total electric bill • They have looked into PV’s • The reason they haven't is the expense • They would buy a wind turbine from an unknown firm • Influenced by neighbors and spouse
EarlyvangelistArchetype (Dennis) • Fits the new customer profile • In 50s with kids in college • PV’s - want to couple with remodeling and is $$. • Subscribes to Northern Tool Company Magazine. • He would buy a wind turbine from an unknown firm and are interested in beta testing. • Has exhausted many of the energy/money saving alternatives. • Less concerned about their neighbors than many and compares the turbine to antennas and other such things on people's roof.