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Joint Performance Measures Digital Dashboard

Joint Performance Measures Digital Dashboard. Annual Data User Conference September 19, 2013 Fred Klunk, Director of Statistical Reporting and Evidence-Based Program Evaluation Office (PBPP). Presentation Outline. 1. Earlier PBPP work on joint measures Joint Data Management

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Joint Performance Measures Digital Dashboard

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  1. Joint Performance Measures Digital Dashboard Annual Data User Conference September 19, 2013 Fred Klunk, Director of Statistical Reporting and Evidence-Based Program Evaluation Office (PBPP)

  2. Presentation Outline 1 • Earlier PBPP work on joint measures • Joint Data Management • Joint Performance Measures with DOC • Formation of digital dashboard • Choice of metrics shown • Determination of reporting frequency • Demonstration of PBPP dashboards • Monitoring of trends • Policy decisions on outcomes

  3. Joint Performance Measures 2 • Work in 2005 displayed measures important to PBPP and DOC. Example:

  4. Joint Performance Measures 3 Two statements on initial goals from August 2005 presentation: • Develop a report for upper-level management that tracks the flow of offenders through the system and tells us how well the process is operating from a macro level • Use the data to identify problems and to make appropriate policy or procedure recommendations

  5. Joint Performance Measures 4 • View of joint measures since 2007

  6. Joint Performance Measures 5 • The what and the why of dashboards • Dashboards are a quick way of presenting topics pictorially and getting the point across to the audience • The platform used, iDashboard, is pretty flexible and relatively easy to work with • Dashboards are a way to show change over time, deviation from a standard, and indicate areas to focus on • In response to the Justice Reinvestment Initiative (JRI)

  7. Joint Performance Measures 6 • Key factors when choosing measures • What is measurable? • What is meaningful? • Know the audience • Know the business process • What drives decisions? • Confidence in data quality

  8. Joint Performance Measures 7 • Frequency of reporting • Time interval and length of time shown • What is the best way to tell the story… without too much • Consider burden on system and resources

  9. Joint Performance Measures 8

  10. Joint Performance Measures 9 Digital Dashboard Locations PBPP digital dashboard http://isra.hbg.psu.edu/pajsjpm/Home/tabid/2018/Default.aspx CJAB dashboard http://PaCJABDash.net

  11. Joint Performance Measures 10 • Trend analysis • Use the data to show what’s working and what’s not working • Where can scarce resources be targeted? • Policy determination • Use outcomes for internal changes • Provide decision-makers with tangible information

  12. Final Points 11 Summary • Know your audience, know your processes, know your data • Dashboards can be quite effective… or not • Use technology to your advantage Questions??

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