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How You Make a Difference. Northwestern Health Sciences University Board of Trustees November 7, 2009 Ellen-Earle Chaffee, Ph.D. Association of Governing Boards of Universities and Colleges. Role of the Board. Look Up, Out, Around, Down. Fiduciary and Strategic. Fiduciary and Strategic.
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How You Make a Difference Northwestern Health Sciences University Board of Trustees November 7, 2009 Ellen-Earle Chaffee, Ph.D. Association of Governing Boards of Universities and Colleges
Fiduciary Duty Where does it say, “Focus on finances???”
Strategic is Not Where are THEY looking, much of the time??
Strategic Topics Results Long term Business plan Customer wants/needs Evidence Competition Quality Efficiency Brand, positioning • Vision • Strategy • Concepts • Resources • Future • Expertise • Support • Readiness • Productivity
Strategic Questions • What are we missing? • What would be the 5-10 year impact? • How does this advance our strategy? • What are the key national trends? • Have you had a [comprehensive physical, vacation, great learning opportunity, …] lately? • Is there anything on your mind that we can help you think through?
Strategic Engagement at NW • Academic Affairs Committee topics • Integrative curriculum, faculty development, research, metrics and progress • Finance Committee topics • Recruitment, retention, IT, capital/equipment needs, financing the strategy, metrics and progress • Development Committee topics • Financing the strategy, alumni goals, partnerships, metrics and progress • Committee on Trustees topics • Balanced Scorecard development, becoming a strategy-focused university and board, metrics and progress
Board-Staff Indiv. Communication Board of Trustees University President Board Chair University Personnel
Governance Pyramid Fiduciary, Strategic, and Interpretive
Integrated Systems Theory INTERPRETIVE Cultural, Social Systems STRATEGIC Biological Systems FIDUCIARY Mechanical Systems Governance as Leadership: Reframing the Work of Non-Profit Boards by Richard P. Chait, William P. Ryan, and Barbara E. Taylor, NY:: Wiley, 2004.
Integrative Health Care INTERPRETIVE Encourage, expect, explain, provide…. STRATEGIC Are we increasing VALUE for students/patients? Are we increasing VALUE for the university/clinic? FIDUCIARY Root Cause Analyses Electronic Patient Record
Governance Pyramid INTERPRETIVE Learn, communicate STRATEGIC Strategic thinking Balanced scorecard FIDUCIARY Policies, audits, consultants