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Open Questions and Emerging Issues in Business Strategy

Open Questions and Emerging Issues in Business Strategy. Wayne Smith, Ph.D. Department of Management CSU Northridge. Organizational Productivity. Zeldes, N. (2009), “Infoglut: It’s the Disease of the New Millennium. How do we Treat It? ”, IEEE Spectrum , Oct.

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Open Questions and Emerging Issues in Business Strategy

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  1. Open Questions and Emerging Issues in Business Strategy Wayne Smith, Ph.D. Department of Management CSU Northridge

  2. Organizational Productivity • Zeldes, N. (2009), “Infoglut: It’s the Disease of the New Millennium. How do we Treat It?”, IEEE Spectrum, Oct. • From “plan-driven” to “interrupt-driven” (Mark) • An interruption occurs approximately every 3 minutes • It takes 1 minute to “get back to where you were” for each interruption • Attention Deficit Trail (Hallowell) • Interruptions degrade accuracy, judgment, creativity, and effective management • What is “quality” or “creative” time? • Can it be expressly designed into professional life?

  3. Organizational Complexity • Birkenshaw, J., and Heywood, S. (2009), “Too Big to Manage?”, Wall Street Journal (MIT special section), Oct. 26, p. R3 • Are some companies simply too complex to be run effectively? • Types of Complexity • Dysfunctional • Creeps into companies over time, perpetual practices • Designed • Expecting the benefits of complexity to outweigh costs • Inherent • The rules that exist when everything else is automated • Imposed • Largely beyond the control of the organization

  4. Organizational Psychology • Rock, D. (2009), “Managing with the Brain in Mind”, Strategy+Business, Issue 56. Autumn. • “Neuroscience research is revealing the social nature of the high-performance” workplace.” • http://www.strategy-business.com/article/09306?gko=5df7f&cid=enews2009 • Functional MRI (physiological) leading to a SCARF (psychological) model • Status and its discontents • A Craving for certainty • The Autonomy factor • Relating to relatedness • Playing for Fairness

  5. Organizational Networking • Nevo, D., Benbasat, I., and Wand, Y. (2009), “Who Knows What?”, Wall Street Journal (MIT special section), Oct. 26, p. R3 • “Finding in-house experts isn’t easy. But most companies make it harder than it should be.” • Types of Complexity • Blogs • Individual knowledge • Wikis • Collaborative knowledge • Social Networks • An organic mix of data, information, knowledge, and “wisdom” • Tagging • Work experience, currency of knowledge, self-reported extent

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