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Acquisition Action Plan How to Avoid Drowning in a Talent Tidal Wav e

Acquisition Action Plan How to Avoid Drowning in a Talent Tidal Wav e. The Challenge…. The Challenge…. Evaluate, h ire and onboard almost 800 employees of Auburn Regional Medical Center (ARMC) in only three months while managing a heavy workload of “normal” recruiting activity.

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Acquisition Action Plan How to Avoid Drowning in a Talent Tidal Wav e

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  1. Acquisition Action PlanHow to Avoid Drowningin a Talent Tidal Wave

  2. The Challenge…

  3. The Challenge… Evaluate, hire and onboard almost 800 employees of Auburn Regional Medical Center (ARMC) in only three months while managing a heavy workload of “normal” recruiting activity.

  4. The Challenge… Without interfering with ARMC operations… • Map and price over 800 ARMC jobs • Post approved jobs, screen applicants, extend offers. • Drug screen and background check every qualified candidate before extending an offer. • Complete benefits enrollment by Sept. 14 to avoid a lapse in coverage. • Complete onboarding before close of sale (Oct. 1). • Provide a positive experience for ARMC employees.

  5. The Context… • Normal volume = 1,250 hires per year (plus 1,400 internal fills) • Regular requisition volume higher than normal. • Talent Acquisition team downsized in 2011(1 supervisor, 2 coordinators, 7 recruiters) • Demanding internal customers

  6. Hiring Solution… Drive entire process from an acquisition portal: www.welcometomulticare.org

  7. Hiring Process Life Savers Job postings hidden from outside job seekers = no time wasted screening non-ARMC candidates Personalized letters directing ARMC employees to a specific staffing requisition:“Your position will be called _________ and is posted under Job ID #____.” Step-by-step application instructions. Two temporary Employment Coordinators. Pre-determined offer amounts.

  8. Onboarding Solution… Create a “Welcome Center” to quickly onboard hundreds of new employees. • Partnership of Talent Acquisition, Benefits, Payroll, Employee Health, Lab, IT and Security for: • New hire paperwork • Benefits information and enrollment • Badge photos/badge swipe training • Health screening, lab draws and immunizations • Two weeks with alternating early starts (6 a.m.) and late closures (7 p.m.)

  9. Onboarding Life Savers Information and forms available on online. Pre-scheduled one-hour appointments. Advance access to Employee Self Service. Online benefits enrollment portal. Incredible teamwork.

  10. Results…We didn’t drown! • 745 ARMC employees have been hired. • 98.3% of offers were accepted. • 99.5% were onboarded at the Welcome Center. • Regular hiring continued at an accelerated pace (425 hires from June-August 2012 vs. 228 in 2011) • 66 bad hires were avoided through reviews of previous MultiCare employment history (including agency), drug screening and background checking. • Countless hours and $$$ were saved.

  11. Thank you! Kim GiglioDirector, Talent Acquisition ProgramsMultiCare Health Systemkimberly.giglio@multicare.org 253-403-7253 multicarejobs.org

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